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Compensation

Full Description

Supply Chain & Demand Fulfillment (DA) Top skills: 1) MS Excel - strong expertise level 2) SCM experience (Demand Planning / Order Allocation / Order Management / Order Fulfillment (non warehouse related) / E-commerce) 3) Analytical/Critical Thinking - strong capability Schedule: On site M- R; WFH: F (subject to change) KEY RESPONSIBILITES/REQUIREMENTS: Candidate will be expected to execute the operational duties to support DA business related to Direct to Consumer/E-Commerce Operations including order fulfillment, in stock management, reporting, and master table maintenance. Additional support for specific retail lines of business. This is a cross-functional role which includes communicating with both internal and external partners. Motivated individual, customer centric, detail oriented, critical thinker. Duties and Responsibilities: • Order management including but not limited to, DO creation, shipment monitoring, order maintenance, inbound monitoring & prioritization • Inventory feed, stock out recovery, assortment management, in stock reporting • Support internal teams by sending daily supply ETAs and preparing weekly stock balancing requests • Communicate product supply to Sales Team and Order Management • Identify and resolve complex customer order issues in conjunction with Sales and Order Management team • Reporting and Root cause Analysis • Daily interaction regarding product availability, allocation, and transition planning • Proactively identify and challenge activities that will detract from planned objectives • Maintain a high efficiency workflow process • Process innovation and creative thinking • Ability to meet tight deadlines • Collect, document, and manage information pertaining to accounts i.e. order rhythm, service level expectations, process flows, ETA information • Partner with logistics planners on outbound logistics issues and account specific service expectations Necessary Skills/ Attributes: • Strong communication, customer service and organizational skills • Strong Math, critical thinking and problem solving abilities, detail oriented • Competency in SAP Systems and Microsoft Office (especially Excel) • Ability to interact with all levels of management, and work in a fast paced, and dynamic environment • Self-motivated but also has the ability to work well in a team, and meet demanding time fences • Strong customer service and decision making skills • Weekend and holiday work required as needed Education/Background • Preferred Bachelors degree in Supply Chain, Operations, or 2-4 years work experience in relevant field • Solid experience in a forecasting/allocation environment preferred, or strong experience in operations #LI-HB1