Ektelesi Inc

Compensation

Full Description

As a Sales Customer Relations Representative, you'll have the opportunity to directly impact our business by building lasting relationships, driving sales, and enhancing the overall customer experience. Responsibilities: • Customer Relationship Management: • Build and maintain strong relationships with existing and potential customers. • Proactively reach out to customers to understand their needs and preferences. • Address customer inquiries and resolve issues promptly and efficiently. • Identify opportunities to upsell and cross-sell products and services. • Sales Support: • Assist the sales team in generating and qualifying leads. • Prepare and present sales proposals and presentations. • Provide product demonstrations and training to customers. • Track and manage customer accounts and sales pipelines. • Customer Service: • Provide exceptional customer service by handling inquiries, complaints, and returns. • Resolve customer issues and problems in a timely and professional manner. • Ensure customer satisfaction and loyalty. Qualifications: • Proven experience in sales, customer service, or a related field. • Strong communication and interpersonal skills. • Excellent problem-solving and decision-making abilities. • Ability to work independently and as part of a team. • Proficiency in CRM and sales software. • Strong organizational and time management skills. • A positive and enthusiastic attitude.