EIS

Compensation

Full Description

Description We are seeking a highly motivated and bilingual Product Manager to lead the development and delivery of our fraud detection system, which combines advanced machine learning models, rule-based flagging, and AI-powered image and text analysis. This is a hands-on role that requires close collaboration with customers, engineers, and internal stakeholders to define product requirements, manage implementation, and ensure successful adoption. This PM also functions as a Solutions/Product Engineer who can assess data readiness, shape technical solutions, and translate between business needs and engineering constraints. Key Responsibilities • Act as the primary product influencer for the fraud detection system. • Meet with insurance clients and other stakeholders to gather detailed requirements and feedback. • Translate customer needs into clear, actionable Business Requirement Documents (BRD) and user stories. • Collaborate closely with engineering, data science, and UX teams to productize ML and AI-based features. • Drive end-to-end project delivery including scope definition, timeline management, and stakeholder communication. • Continuously improve the product based on market insights, customer feedback, and performance metrics. • Support customer onboarding, demonstrations, and pilot implementations as needed. • Manage feature development across core ML/AI models and supporting detection systems, including OCR & image processing, link analysis, document comparison, and metadata analysis. • Join discovery calls to evaluate customer data fit, propose ingestion/mapping plans, and design pilot scaffolding. Explain gradient-boosted model behavior to non-technical stakeholders and lead POCs/pilots with clear success metrics. • Acts as the bridge among customers, product consultants, and engineering, producing crisp artifacts from ambiguous inputs. Comfortable running bilingual workshops and maintaining clear docs/tickets. Skills, Knowledge & Expertise • 3+ years of experience in product management, preferably in insurtech, AI/ML, or enterprise software. • Strong understanding of fraud detection systems, machine learning concepts, and/or rule-based engines. • Proven experience in writing BRDs and managing cross-functional software development projects. • Native-level Japanese and business-level English proficiency. • Located in Tokyo, with flexibility to visit customer sites frequently. • Proficiency in data manipulation and management (e.g., Python, SQL) to extract insights, analyze trends, and address customer inquiries efficiently. • Understanding of data privacy regulations (APPI, GDPR) and their implications for insurance data and AI use. • Experience working with insurance carriers or within the insurance industry. • Technical fluency to understand and explain machine learning and AI features. • Background in data analysis, UX/UI collaboration, or agile project management. • Experiencing delivering approved solution designs and launching 1–2 KPI-driven pilots. About EIS EIS Group is the technology innovator for insurance. EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile. Founded in 2008, EIS provides an open, flexible platform of core systems and digital solutions allowing insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create experiences the world will love. With thousands of APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. EIS powers premium growth for insurers in all lines of business worldwide. For more information visit EISGroup.com After you submit your application for this job vacancy, your personal data will be processed according to the applicable data protection and privacy laws and will be stored in the HR unit of EIS. No personal data will be disclosed to third parties without your consent. EIS does not use Artificial Intelligence tools or any Generative AI applications in the recruitment and hiring process as part of the screening, assessing or selection process. At EIS we know that the diversity of our workforce is a strength. We consider for employment all qualified applicants without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military or veteran status. EIS does not accept unsolicited resumes from 3rd party agencies and has no fee obligation.