EDI Staffing

Compensation

Full Description

On-site in Queens NY 4 days per week. Must be fluent in both English and Mandarin. As the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP)/TMS and the portfolio of logistics and finance applications. You will be managing a team of IT professionals and third-party consultants to ensure the systems meet business requirements and to provide seamless service delivery of ERP/TMS services to users. You will be instrumental in optimizing business processes and improving operational efficiency. Key management aspects: • Lead ERP System Management. • Team Leadership. • Lead IT ERP Service Operations. • Drive Continuous Improvement. bout the Position: • Lead ERP System Management: Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently. • Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes. • Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run. • Ensure system stability and compliance with relevant regulations and security standards. • Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs. • Team Leadership: Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth. • Lead IT Service Operations: Ensure service excellence and seamless delivery of IT Logistics & Finance services. • Managing enhancements, new feature development, incidents, and standard change request to be delivered on time. • Manage relationship with external vendors and service providers to ensure the delivery of high-quality services. • Create and maintain knowledge base for internal IT (team and service desk) and end-user usage. • Manage the assets and lifecycle of applications in the IT Logistics & Finance portfolio. • Ensure compliance with IT policies and procedures, including data security and privacy. • Drive Continuous Improvement: Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness. • Stay up-to-date with emerging IT trends, technologies, and industry best practices. • Proactively identify opportunities for process improvement, system optimization, and automation. What you enjoy / believe: • You lead by motivating and empowering your team, fostering collaboration and an achievement-driven culture. • You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery. • You are excited by complex business problems and enjoy the process of finding and delivering intricate and meaningful improvement for business teams. • You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders. Education & Work Experience: • Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field. • 10+ years of experience in TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles. • 5+ years of experience in managing IT professionals, including both internal stakeholders and external suppliers/consultants. • Strong TMS/ERP platform experience (Cargowise highly preferred, SAP, NetSuite, Oracle, or similar) • Proven experience delivering IT projects and implementations, such as new feature deployments, TMS deployment, B2B Integrations(eg. EDI), etc. • Service Management and Project Management experience including: • ITIL Foundation (preferred). • gile/Scrum. • PMP certifications. • Language Fluency: • English (mandatory). • Conversational Mandarin required.