Ebiquity

Compensation

Full Description

Director, Insights Department: Client Success - Americas Employment Type: Permanent - Full Time Location: USA - Remote Reporting To: Amy Garfinkel Compensation: $150,000 - $175,000 / year Description The Insights specialism at Ebiquity sits within our Client Success Team. We find insights in data and make actionable recommendations that will add value to clients. The Insights team does not just present the factual data. They provide answers to the “So what?” and “Why?” that empowers clients to take more control of their media investments. We are thought leaders in our area of specialism and are called upon to help craft client and industry points of view. Our subject matter expertise, enabling the insights we provide, is our point of difference in the market and our core strength. It is the reason we are the global leader in media consultancy. As Director, Insights, you are essential to client satisfaction by evaluating media investments—both linear and non-linear video and digital—across media governance, cost, and quality benchmarking. Your role is to develop actionable insights and recommendations that unlock value, enhance media effectiveness and efficiency, and support Ebiquity’s ERA principles. You will build strong relationships with assigned clients, understand their business and media challenges, and lead discussions that drive improvement in agency practices, media value, and brand safety. Key Responsibilities Client Leadership & Delivery o Own the development and presentation of client deliverables, ensuring clear narratives, visuals, and well-prepared meetings. o Lead the creation of insights and actionable recommendations that maximize media value. o Act as the primary Insights lead for assigned clients—attending all meetings, presenting findings, and managing follow-ups. o Collaborate with Client Partners and Account Executives to meet client expectations and contribute to retention and growth. o Maintain effective collaboration with clients' agency partners to ensure smooth project execution. Operational Excellence o Ensure the efficiency and effectiveness of workflows and timelines, addressing issues proactively with internal and external stakeholders. o Partner with Client Partners to manage team resources and support operational excellence. Integration & Cross-Team Collaboration o Work across disciplines to deliver integrated insights and recommendations. o Occasionally support new business efforts in collaboration with the Growth team, including RFP responses. Team Management · Manage and mentor an Associate Director, as well as support the development of Senior Consultants and Consultants. Skills, Knowledge and Expertise We welcome professionals with backgrounds in Media Planning & Strategy, Integrated Investment, or Marketing Sciences (Data & Analytics), especially those passionate about innovation in media. • 10+ years of experience in omni-channel strategy, investment, or integrated video/digital media. • Strong expertise in media investment strategies, implementation practices, and industry trends. • Analytical mindset paired with storytelling ability; skilled in interpreting data and developing actionable insights. • Experience with large-scale clients (>$100MM USD). • Proficiency in media platforms/tools, including: • Mediaocean, Kantar, AdIntel, MBox • * Alternate currency & measurement partners (e.g., VideoAmp, Comscore, iSpot, Nielsen) • * DSPs (e.g., The Trade Desk, DV360, Yahoo) • * Reach/frequency programs and integrated video tech solutions • * Familiarity with 3rd-party ad verification partners. • Strong written and verbal presentation skills; experienced in client-facing communications. • Proven leadership managing team members with 0–9 years of experience. • Proficiency in Business Intelligence tools (e.g., Power BI, Tableau) and Microsoft Office Suite. • Highly organized, detail-oriented, and solution-focused. • Curious mindset with a desire for continuous learning. • Willingness to travel (up to 25%). Benefits We are a global fast-growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you: • Competitive salary • Health Insurance including exclusive plans for Dental & Vision • EAP Program Access • 401(k) Plan • HSA & FSA options • Life & Disability Insurance • Generous PTO and an extra day off for your birthday • Paid Maternity/Paternity Leave • Paid Holidays/Sick Time • Summer Fridays and Flexible Work Hours • Remote first location; with opportunities to join in-person team meetings. • A company focus on wellbeing and work life balance. • Broad range of learning and development opportunities underpinned by a focus on career progression and internal mobility.