eBay

Compensation

Full Description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: As a Site Reliability Engineer at eBay, you'll play a key role in managing major incidents and the overall health of our services, making sure they are both resilient and high-performing. You’ll create strategies for availability and reliability, enhance domain ecosystem observability, and support a shift toward a more engineering-focused culture. Your contributions will ensure that eBay’s technology remains cutting-edge and reliable for our global community. What you will accomplish: Proactive Monitoring: Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate. Solution Development: Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance. Collaborative Problem Solving: Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs). Automation and Process Enhancement: Identify and implement opportunities to enhance automation and reduce manual workload, improving overall efficiency. Enhance Monitoring Tools: Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities. Incident Management: Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams. What you will bring: BSCS or related 4-year technical degree 3 years of experience in large-scale internet/server environments, including cloud computing and multi-tier architectures. Experience with delivering solutions with software engineering skills including Java, Python, GO, etc Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises. Expert knowledge in large-scale web operations, including web-based Java/J2EE architectures, JVM configurations, and a deep understanding of UNIX, Linux, networking (TCP/IP), and databases (both relational and NoSQL). Experience in android and iOS application debugging. Experience with observability tools such as Grafana and Prometheus, and skills in documenting procedures for knowledge management. Strong interpersonal and communication skills to thrive in fast-paced, dynamic environments. NOTE: This position is for an overnight shift (6:00 PM- 6:00 AM PT) working remotely. Team members will work between four and five consecutive days in a row, and then have a similar number of days off in a rotating pattern. Additionally, this position offers a pay differential for working the night shift and does not have on-call responsibilities. The base pay range for this position is expected in the range below: $78,400 - $139,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.