East Carolina University

Compensation

Full Description

Posting Details Position Information Job Title Assistant Director of Academic Systems Position Number 931044 Vacancy Open to ECU Employees Department AFH IT Enterprise Info Systems Department Homepage https://itcs.ecu.edu/ Advertising Department ITCS ENTERPRISE INFORMATION SYSTEMS Division Administration & Finance Classification Title IT Manager II Working Title Assistant Director of Academic Systems Number of Vacancies 1 Full Time Equivalent (FTE) 1.00 Full Time or Part Time Full Time Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications. $81,434 - $120,000 Position Location (City) Greenville Position Type Non-Faculty Job Category Non-Faculty Information Technology Information Technology and Computing Services (ITCS) at East Carolina University supports enterprise-wide computing and technology services. The primary purpose of this team is to maintain and optimize enterprise systems that elevate and enrich the learner experience. Job Duties INTERNAL POSTING: Open only to applicants currently employed by East Carolina University. The Assistant Director of Academic Systems provides leadership, strategic oversight, and operational management of the university's student administrative technology ecosystem. This includes systems that support student information, admissions, advising, registration, learner operations, financial aid, and other core academic administrative functions. Leading a team of analysts and technical staff, the Assistant Director partners with campus stakeholders to ensure these systems are reliable, secure, optimized, and aligned with institutional goals for student success and operational excellence. Leadership & Team Management • Lead, supervise, and mentor a team of functional and technical staff responsible for academic systems. • Develop team goals, set priorities, and ensure high-quality delivery of system support and enhancements. • Promote a culture of collaboration, continuous improvement, and excellent customer service. • Coordinate and oversee daily team operations by delegating tasks strategically, allocating resources effectively, supporting efficient workflow execution, and ensuring timely completion of responsibilities and projects. • Develop staff skills through coaching, training, and professional development opportunities Academic Systems Oversight • Provide oversight for the implementation, maintenance, and optimization of core student administrative systems, including the Student Information System (SIS), admissions systems, advising tools, registrar systems, and learner operations platforms. • Ensure system integrity, data accuracy, and compliance with institutional policies, UNC System policies, and regulatory requirements (e.g., FERPA). • Oversee configuration, upgrades, integrations, and testing for academic systems. Stakeholder Engagement & Collaboration • Serve as a primary point of contact for campus stakeholders including Enrollment Management, Registrar, Advising, Admissions, Financial Aid, and Academic Affairs. • Collaborate with functional owners to understand business processes, gather requirements, and identify opportunities for process improvements and system enhancements within Academic Systems. • Facilitate communication and coordination between technical teams, functional users, and vendors. Operational Excellence & Support • Ensure reliable system performance, monitoring, and issue resolution. • Oversee the development of end-user documentation, training, and support materials. • Support data governance and reporting needs in partnership with institutional research and other data stakeholders. The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations. This position may be eligible for Flexible Work Arrangements (FWA) under the ECU FWA Policy. This position requires the employee to reside within a reasonable commutable distance of the ECU main campus. "Reasonable commuting distance" is defined as a location that does not exceed a distance that can be safely traveled in two hours by automobile under average conditions of traffic, weather, and roads to employee's assigned duty station in Greenville, NC. Contingent upon availability of funds. Minimum Education/Experience Bachelor's degree and 2 years of relevant experience or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. License or Certification Required by Statute or Regulation NA Preferred Experience, Skills, Training/Education • Experience with major higher education SIS platforms (e.g., Banner, PeopleSoft, Workday). • Knowledge of admissions, advising, registration, and learner lifecycle processes. • Familiarity with data privacy regulations and compliance standards (e.g., FERPA). • Experience working in a complex higher education environment. • Supervisory experience leading and motivating teams, including the oversight, coaching, and professional development of staff to meet performance targets and support long-term growth. • Demonstrated ability to coordinate daily operations, assign responsibilities, and ensure timely task completion. Special Instructions to Applicant East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full-time basis. Additional Instructions to Applicant In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable. Job Open Date 04/13/2026 Open Until Filled No Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date. 04/26/2026 Initial Screening Begins 04/27/2026 Rank Level Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/92623