Dynatrace

Compensation

Full Description

Your role at Dynatrace We are seeking a dynamic and experienced Senior Director of Software Development & Operations to lead and drive software development activities while serving as a key operational strategist. This hybrid role combines leadership in software engineering with strategic oversight of business operations, ensuring seamless execution of initiatives that align technology with corporate goals. As a key member of the Business Systems Leadership Team, this role will oversee Agile Scrum development, support DEVSecOps processing, and act as a critical partner to executive leadership. The ideal candidate will bring strong leadership skills, a customer-service mindset, and a deep understanding of industry trends, including consumption selling models and AI roadmaps. Key Responsibilities: Technology Leadership & Strategy • Lead the development of SaaS solutions supporting GTM, primarily on SFDC platforms (Sales, Service, Experience Clouds). • Define and implement development standards and best practices to drive efficiency and excellence. • Stay current with technology trends (AI, automation, cloud computing) to enhance platform capabilities. • Establish and maintain partnerships with SaaS vendors, influencing product roadmaps. Strategic Operations & Executive Collaboration • Act as a trusted partner to leadership, ensuring operational alignment with strategic initiatives. • Lead cross-functional efforts to drive efficiency, collaboration, and business impact. • Support executive decision-making through analytics, reporting, and communications. • Oversee business operations within software development to maximize impact and execution. Agile & DevSecOps Execution • Drive Agile Scrum methodologies, ensuring iterative and customer-centric software delivery. • Partner with Operations in adopting DEVSecOps processes, integrating security throughout development workflows. • Manage development velocity and key metrics, optimizing performance and delivery timelines. Leadership & Team Development • Grow and mentor global software development teams following a "follow-the-sun" model. • Assess and elevate team skill sets, fostering a culture of innovation and continuous learning. • Provide coaching and support, enabling teams to advance their technical and leadership capabilities. Customer-Centric Delivery • Champion a customer-service mindset, ensuring software solutions deliver measurable business value. • Align development initiatives with business objectives, ensuring synergy across corporate goals by prioritizing strategic and continuous improvement backlogs. • Utilize technology as an enabler, enhancing operational efficiencies and user experiences. • Collaborate with cross-functional teams to understand business needs and optimize platform capabilities. • Implement frameworks for tracking velocity, quality, and customer satisfaction metrics. This position is able to sit remotely. Candidates who live within a 45 mile radius of Boston, MA/Detroit, MI/Denver, CO/Mountain View, CA will be required to work hybrid (2 days per week) out of the office. What will help you succeed Minimum Requirements: • 7+ years of experience in software development leadership, with at least 5 years managing SaaS platform development. • Experience within a SaaS/Software company. Preferred Requirements: • Expertise in SFDC Sales, Service, and Experience Clouds supporting Consumption Selling and Partners, with a history of delivering scalable solutions. • Strong background in Agile Scrum methodology and DEVSecOps practices. • Experience leading global teams, with a focus on skill development and cross-regional collaboration. • Demonstrated ability to align software development strategies with corporate goals while ensuring executive priorities are executed effectively. • Strong analytical skills, with the ability to measure velocity, quality, and other key development metrics. • Passion for innovation, staying ahead of industry trends and technological advancements. • Knowledge of consumption selling models and emerging AI roadmaps. • Experience integrating automation, AI, and advanced analytics within SaaS platforms. • Strong stakeholder management skills, with the ability to influence and drive strategic discussions. Why you will love being a Dynatracer • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. • An environment that fosters innovation, enables creative collaboration, and allows you to grow. • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Compensation and Rewards DOE, salary $220K - $245K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.