DuPage County Health Department

Compensation

Full Description

Salary: Depends on Qualifications Location : 111 N. County Farm Road- Wheaton, IL Job Type: Full Time (37.5 hours per week) Remote Employment: Flexible/Hybrid Job Number: 25-01194 Service Unit: Finance: Accounting and Billing Department: Billing and Reimbursement Opening Date: 09/29/2025 Closing Date: 10/31/2025 11:59 PM Central Description Advance Your Career in Healthcare Finance with DuPage County Health Department! The DuPage County Health Department is committed to strengthening the health of our community - and now we're looking for a Billing & Reimbursement Analyst to join our Finance team. In this role, you'll support the Billing Supervisor by coordinating daily tasks such as cash processing, collections, and general billing. You'll also take on responsibilities for reviewing, coordinating, and providing training on assigned billing functions. We're seeking candidates with experience working with Medicaid, Medicare, and third-party insurance. Knowledge of coding and billing is highly preferred, as your expertise will help ensure accurate reimbursement and efficient financial operations that support our vital community services. This position follows a Monday-Friday schedule, 8:00am-4:30pm, with the opportunity for a hybrid work arrangement after initial training. Competitive Salary: $44,325 - $59,100 (based on experience) Benefits Galore! - Comprehensive training program (and we pay you for it!) Full DuPage County benefit package, including: - 12 paid holidays - 3 weeks of paid leave (Vacation and Personal Days) - 12 weeks of Paid Parental Leave - Paid sick time - Health insurance - Pension-eligible position for a secure retirement - Eligibility for Federal Student Loan Forgiveness Program - Tuition reimbursement and certification reimbursement If you're ready to take the next step in your career and make a lasting difference in public health, this is the opportunity you've been waiting for! Responsibilities WHAT YOU'LL DO: As a Billing and Reimbursement Analyst, you will: • Serve as a lead worker within your assigned functional area of the Billing Division • Support the Billing Supervisor by addressing questions and handling issues in their absence • Provide training to other billing unit staff and assist with the completion of assigned tasks, while maintaining professional interactions with internal and external customers • Review and monitor billing files and charges, taking necessary steps to identify and resolve issues • Report issues or concerns related to your assigned area • Adhere to assigned quality and productivity standards • Analyze external billing changes and requirements to ensure internal compliance • Complete system and file audits, stay up to date on payer changes affecting billing processes and payment cycles, and compile information to share with your supervisor • Communicate updates and implement changes to payer files as assigned • Utilize multiple software systems and resources to research and execute work processes • Review, recommend, and implement updates to procedures and processes • Perform billing and collections tasks as needed • Maintain confidentiality of privileged information and comply with patient privacy laws • Keep up to date with required training, licensure, and/or certification • Demonstrate sensitivity and understanding of diverse ethnic groups and cultures • Participate in emergency response activities as assigned and adhere to department guidelines for attendance and punctuality Requirements WHAT WE'RE LOOKING FOR: • Bachelor's degree in Accounting, Finance, Information Technology, or a related field • Three years of experience in healthcare billing, including problem identification and resolution; medical coding experience is preferred OR an equivalent combination of education and experience Candidates should have extensive knowledge of Medicaid, Medicare, and third-party insurance billing and coding, as well as computerized accounting and reporting systems. They should be well-versed in department policies and procedures, billing software, and applications, and possess a solid understanding of project management techniques. Strong skills in gathering, analyzing, and interpreting information are essential, as are the ability to prepare accurate and detailed documentation, identify problems, and propose practical solutions to improve processes or systems. Candidates should demonstrate excellent verbal and written communication, the ability to manage multiple tasks simultaneously under strict deadlines, and a proven ability to develop and maintain positive, professional relationships with internal and external stakeholders. Proficiency in operating personal computers, relevant software, and peripheral equipment is required. DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information. Benefits for Employees Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs. Full-time employees are eligible for the following benefits. Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at Medical Insurance Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults. Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you. Vision Discounts & Insurance A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available. Prescription Plans Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton. Dental Insurance The Delta Dental PPO program allows you to visit any dentist you wish. Flexible Spending Accounts Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs. Life Insurance All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children. Disability Insurance Employees may elect additional accident and critical illness disability benefits. 01 Do you speak Spanish? If so, please rate your fluency. • Yes • No • Minimal • Casual Conversation • Fluent 02 What area is your Degree in (for example, Public Health Management, etc.) 03 Do you have at least 3 years of experience working with Medicare/Medicaid and third-party insurance? Required Question