Dudek

Compensation

Full Description

Description: • Serve as administrator for Deltek Vantagepoint CRM, GovWin, and related business development platforms. • Partner with Marketing, Business Development, and Operations leadership to streamline pursuit tracking, pipeline reporting, and CRM workflows. • Develop and maintain dashboards and reports to provide clear visibility into pursuits, client relationships, and business development performance. • Ensure CRM data quality, governance, and integration with Finance and HR systems where applicable. • Lead CRM-related change management initiatives including upgrades, system enhancements, and user adoption efforts. • Provide training and support for Marketing and Business Development staff, boosting confidence and usage of CRM tools. • Act as system escalation point for CRM issues, delivering resolutions and proactive improvements. • Monitor trends in marketing/business development technology and recommend solutions that increase efficiency and impact. • Support the Business Operations Group mission to deliver scalable, integrated solutions that empower Practices and Firmwide Services for operational efficiency. Requirements: • Bachelor’s degree in Business Administration, Marketing, or a related field; or equivalent experience. • 7+ years of experience supporting and improving business systems • Hands-on power user and/or administrator experience with Deltek Vantagepoint CRM is required. • Hands-on experience with Agiloft, GovWin, and/or comparable platforms strongly preferred. • Strong understanding of marketing and business development processes, including pipeline tracking and pursuit management. • Proven ability to support CRM data quality, reporting, and analytics. • Strong cross-functional collaboration skills with Marketing, Finance, and Operations teams. • Excellent analytical, communication, and problem-solving skills. • Experience with data visualization and reporting tools such as Power BI. • Experience with Microsoft tools, including Excel and PowerPoint. • Preferred: Master’s degree in Business Administration, Marketing, Information Systems, or a related field. • Preferred: 10+ years of experience supporting, administering, and optimizing business systems within the environmental consulting, engineering, or professional services industry. • Preferred: Relevant certifications such as Deltek Vantagepoint CRM Administrator Certification, Project Management Professional (PMP), or Certified Business Analysis Professional (CBAP). • Must pass a pre-employment drug test and background check prior to beginning employment. • Dudek is a U.S.-based employer. All positions are based in the United States and require U.S. work authorization. Benefits: • 100% employee-owned firm • Remote or office-based work environment • Award-winning culture • Benefits and perks of being a Dudekian • Opportunity to work on projects that improve and protect the built and natural environments of communities