DriveTime

Compensation

Full Description

So, What Kind of Folks Are We Looking for? • Passionate and goal-oriented. We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals. • Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence to a wide variety of audiences. • Agile in a fast-paced environment. We move, and we move quickly. Thriving in and contributing to an environment that never stops is a must. • Plays well with others. You will be working in a high-functioning team environment. We work together and we win together. • Works well in a time crunch. There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates. • Fantastic problem solver! Some calls will be challenging. Your goal is not only to find the problem but more importantly, find the solution. • Positive emotional resilience. This is an environment where you will be faced with challenging calls on a daily basis. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. The Specifics. • High School diploma required; Associate or Bachelor’s degree is preferred • 3+ years of experience working in a customer service role with conflict resolution. • Since we talk about cars all day long, experience in the automotive industry is a huge plus! Exposure to vehicle repair shop procedures and practices, including labor guides and part pricing is preferred. • Work from home - Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet. • Must be located in AZ, FL, GA, NC, TN, TX, UT or NV.