Driftwood Hospitality Management

Compensation

Full Description

Job Description: • Oversee the expanding Outdoors portfolio • Report directly to the Divisional Vice President • Drive operational excellence, guest satisfaction, revenue growth, and team development across multiple properties • Serve as the primary liaison for all regional operations, sales and marketing initiatives, property performance strategies, and issue resolution • Provide hands-on leadership and support to property teams in daily operations • Guide property leaders in developing and executing short- and long-term performance strategies • Ensure consistent implementation of service standards and operational initiatives • Drive continuous improvement in guest satisfaction and team engagement while maximizing financial performance • Forecast revenue and cost trends, managing discretionary spending to optimize portfolio-wide cash flow • Achieve budgeted revenue targets, market share goals, and profitability benchmarks • Analyze financial and operational data to inform business decisions and adjust labor and cost structures • Identify opportunities for revenue growth and cost efficiency • Oversee HR functions including recruitment, onboarding, performance management, training, and employee relations Requirements: • Minimum of 10 years experience in the Hospitality industry in property leadership or above property position • Proven track record of exceeding the expectations of guests and team members in previous positions • Must be a decisive, educated facilitator experienced in resolving conflicts • Excellent leadership, analytical and interpersonal skills to effectively communicate ideas, problems, and instructions (written and oral) with property, corporate, and executive teams • Ability to analyze situations, evaluate data, recommend, and implement courses of action to improve operations • Ability to use sound judgment in decision-making and react calmly and effectively in emerging situations • Knowledge of strategic planning and short and long-range goal implementation • Ability to travel up to 80% of the schedule • Excellent time management skills and ability to work independently Benefits: • Healthcare including Medical, Dental, and Vision Insurance • Identity Theft Protection Insurance • Commuter benefits including transit & parking • Pet Insurance • PTO and Payroll Incentives for Annual Wellness Exams • Employee Assistance Program • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services • Paid Sick and Vacation Time • Family Leave • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution • Incentive based bonus program • Free room nights at our hotels and employee discounts within your hotel brand • Discounts for friends and family within your hotel brand • Team Member recognition and bonus • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work • Career Growth through our in-house training program with a path personalized to your desired goals • Referral bonus program to ANY of our locations