DrHouse, Inc.

Compensation

Full Description

About DrHouse DrHouse is a leading U.S.-based telemedicine company redefining how patients access care. We deliver fast, affordable, and high-quality virtual healthcare, putting patients first while operating at scale across the United States. As we continue to grow, we are seeking a Senior Billing Specialist / Revenue Cycle Lead to own and optimize our end-to-end billing and revenue cycle operations. Role Overview This is a senior, hands-on leadership role responsible for owning the full revenue cycle while leading and developing the billing team. You will serve as the subject matter expert for U.S. healthcare billing, oversee daily billing operations, manage payer relationships, and drive continuous improvement in collections, denial reduction, and compliance. This role is primarily focused on commercial payers and Medicare. The ideal candidate has deep experience in U.S. medical billing, strong leadership skills, and is comfortable operating in a fast-paced telehealth environment. Key Responsibilities Lead, manage, and mentor the billing and revenue cycle team, ensuring accuracy, efficiency, and accountability Own the full revenue cycle, including insurance verification, charge entry, claim submission, payment posting, denials management, and collections Establish and optimize billing workflows, performance metrics, and QA processes Act as the escalation point for complex billing and payer issues Drive initiatives to improve reimbursement rates, reduce denials, and accelerate cash flow Serve as the primary contact for payer relationships, including Humana, Aetna, BCBS, UHC, Medicare, and Anthem Ensure compliance with HIPAA, CMS regulations, and payer policies Partner cross-functionally with clinical, compliance, product, and leadership teams Analyze billing and revenue data and report key KPIs to senior leadership Required Qualifications 5+ years of experience in U.S. medical billing and revenue cycle management Proven experience leading or supervising billing teams Strong expertise with commercial payers and Medicare Advanced knowledge of CPT, ICD-10, denial management, and payer workflows Hands-on experience with EHR and practice management systems; clearinghouse experience preferred Strong understanding of HIPAA, CMS rules, and reimbursement regulations Excellent leadership, communication, and problem-solving skills Highly detail-oriented with strong analytical capabilities Preferred Qualifications Experience in telehealth, virtual care, or high-volume digital health environments Professional certifications such as CRCE, CRCP, HFMA certifications, leadership training, or similar Experience scaling billing operations in a growing organization What We Offer Fully remote role within the U.S. Competitive compensation based on experience High-impact leadership role with ownership over revenue operations Opportunity to build and scale billing processes in a growing telehealth company Mission-driven team focused on expanding access to care