via Icims
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The User Experience Analyst is responsible for studying user interactions with products and services to enhance usability and overall user satisfaction. Key tasks include conducting usability tests, user research, data analysis, collaboration with teams, and documentation of findings.
Candidates should possess a combination of technical and soft skills, including research and analytical skills, understanding of UI/UX principles, and technical proficiency in relevant programming languages. A successful completion of a government security screening and/or a Secret Clearance is also required.
About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking an User Experience Analyst to join us. Duties and Responsibilities: An User Experience (UX) Analyst is responsible for studying user interactions with products and services to enhance usability and overall user satisfaction. An UX Analyst, also known as a usability analyst, plays a crucial role in the UX design team by focusing on the following tasks: Conducting Usability Tests: Evaluating the effectiveness and efficiency of products by observing users and collecting data to identify usability issues. User Research: Understanding user behaviors, attitudes, and emotions through methods like interviews, surveys, and ethnographic studies. Data Analysis: Analyzing user data to identify areas for improvement in product interfaces and usability. Collaboration: Working with designers, developers, and stakeholders to implement proposed improvements based on user feedback. Documentation: Creating reports and guides that document findings and recommerndations for enhancing user experience. Qualifications Required Skills & Certifications: To succeed as a UX Analyst, one should possess a combination of technical and soft skills, including: Research and Analytical Skills: Ability to conduct thorough research and analyze data effectively. Understanding of UI/UX Principles: Knowledge of user interface design, information architecture, and human factors. Technical Proficiency: Familiarity with HTML, CSS, JavaScript, and UI development tools. Communication Skills: Strong verbal and written communication abilities to convey findings and collaborate with teams. Clearance Requirements: Successful completion of a government security screening and/or a Secret Clearance Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Remote, US Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What’s Right – We lead with honesty and integrity. Own the Outcome – We take responsibility and deliver. Deliver for Our Customers – We are relentless about delivering value. Think Bold, Act Smart – We innovate with purpose. Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
This job posting was last updated on 12/10/2025