Direct Travel

Compensation

Full Description

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. • Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos • Supports multiple accounts • Operates within detailed procedures • Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues • Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit • Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure • Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance • Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based • Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position Requirements: • Minimum 5 years’ experience providing domestic and international travel arrangements • Must demonstrate thorough knowledge of airline ticketing rules and regulations • High proficiency using Airline GDS, Apollo • Proficient in producing lowest logical airfare within client’s policy