Dilling Heating, Cooling, Plumbing & Electrical

Compensation

Full Description

Overview: Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training | Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area. Who WE Are: We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. Why join THIS team? • Weekly Pay & Paid Training • Medical, Dental, Vision Insurance • Health Savings Account • Short & Long Term Disability • Company Paid Life Insurance • PTO including vacation, sick and holiday • Matching 401(k) & ROTH IRA • On-going training & development, growth opportunities What you will do: • Call customers from prior day for quality check • Call maintenance customers and schedule visits • Call on customer list to offer promotions • Follow up on reviews positive and negative • General inbound customer service What you bring: • Customer Service/Call Center: 1 year (Preferred) • Service Titan experience is a plus • Strong attention to details • Conscientious, team player • Desire to help serve customers • Honesty, integrity, quality craftsmanship and a good attitude • Clear background check and drug screen • Must be 18 or older Schedule: • Friday - Monday 8 AM - 6 PM; Friday & Monday in office, Saturday & Sunday remote • Training will be 2 weeks Monday - Friday 8 AM - 5 PM Pay Range: • $18-$22/hr with additional opportunities via SPIFFS If this sounds like something you would like to join for a long-term career move, apply today! Responsibilities: What you will do: • Call customers from prior day for quality check • Call maintenance customers and schedule visits • Call on customer list to offer promotions • Follow up on reviews positive and negative • General inbound customer service What you bring: • Previous customer service experience • Strong attention to details • Conscientious, team player • Honesty integrity, quality craftsmanship and a good attitude • Clear background check and drug screen Qualifications: Who WE Are:     We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.     We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!     If this sounds like something you would like to join for a long-term career move, apply today!   Overview: Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training | Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area. Who WE Are: We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. Why join THIS team? • Weekly Pay & Paid Training • Medical, Dental, Vision Insurance • Health Savings Account • Short & Long Term Disability • Company Paid Life Insurance • PTO including vacation, sick and holiday • Matching 401(k) & ROTH IRA • On-going training & development, growth opportunities What you will do: • Call customers from prior day for quality check • Call maintenance customers and schedule visits • Call on customer list to offer promotions • Follow up on reviews positive and negative • General inbound customer service What you bring: • Customer Service/Call Center: 1 year (Preferred) • Service Titan experience is a plus • Strong attention to details • Conscientious, team player • Desire to help serve customers • Honesty, integrity, quality craftsmanship and a good attitude • Clear background check and drug screen • Must be 18 or older Schedule: • Friday - Monday 8 AM - 6 PM; Friday & Monday in office, Saturday & Sunday remote • Training will be 2 weeks Monday - Friday 8 AM - 5 PM Pay Range: • $18-$22/hr with additional opportunities via SPIFFS If this sounds like something you would like to join for a long-term career move, apply today! Responsibilities: What you will do: • Call customers from prior day for quality check • Call maintenance customers and schedule visits • Call on customer list to offer promotions • Follow up on reviews positive and negative • General inbound customer service What you bring: • Previous customer service experience • Strong attention to details • Conscientious, team player • Honesty integrity, quality craftsmanship and a good attitude • Clear background check and drug screen Qualifications: Who WE Are:     We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.     We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!     If this sounds like something you would like to join for a long-term career move, apply today!