DigniFi

Compensation

Full Description

About DigniFi: DigniFi is a mission-driven company whose Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs. By partnering with dealerships and service centers, DigniFi offers financing products at the point of sale for consumers to finance auto repairs, service, parts, accessories, maintenance packages and more. Our mission is to help auto dealers and service centers grow by offering their customers innovative, inclusive financing. Our vision is to make financing for the needs of daily life accessible and inclusive. Come join us on this exciting ride! About the Role: The Partner Success Manager owns the day-to-day relationship with our partners and makes sure they succeed with DigniFi. You'll work with partners from the time they sign up through launch and scaling, manage our internal teams to support them, hit revenue targets together, and help partners grow their business. If you are motivated and results-driven, and enjoy working in a team environment, we would like to meet you. What You Will Do: Revenue and Performance • Own the revenue numbers (GMV targets) for your partners. • Create and run quarterly/annual growth plans with partners: what will drive volume, how do we activate more merchants, what's the path to scale. • Track how partners are performing weekly/monthly and report on what's working / what's not. • Flag when a partner is struggling and figure out how to fix it. • Meet regularly with partners to review numbers and plan next steps. • Handle escalations and blockers. Launching Partners • Own the implementation timeline from contract signing to go-live. • Be the point person coordinating our internal teams (product, engineering, legal, marketing, etc.) to support the launch. • Make sure the technical integration, API setup, and data reporting are ready before launch. • Run pre-launch meetings with both the DigniFi team and partner to make sure everyone knows what to expect. • Train partner teams on how our product works and how to drive volume. Partner Relationships • Build genuine working relationships with partner leadership and their teams. • Be the go-to person when they have problems - strategic or operational. • Talk with partners regularly. • Share best practices across your partner portfolio. • Look for opportunities to expand the relationship through new products, more merchants, new use cases, etc. • Help with transitions when there are team changes. Growth & Scaling • Work with partners to identify specific ways they can grow volume. • Help partners with marketing materials, training, sales resources. • Listen to partner feedback and feature requests and share it with our product & engineering teams. • Keep the VP of Partnerships updated on how things are going and what you are seeing in the market. • Document what you learn from each partner. Reporting & Coordination • Keep accurate records of contracts, technical specs, and compliance requirements. • Create weekly/monthly reports on GMV, volume, metrics, and overall partner healt. • Make sure DigniFi teams (product, marketing, tech support, legal, etc.) and partners are communicating well. • Manage testing and go-live activities with the technical team. • Support marketing announcements and case studies. Who You Are: 4-7+ year’s experience in partner success, account management, or business development, especially revenue-focused) Track record of hitting revenue targets managing multiple partners Experience managing complex partnerships with lots of moving pieces and different teams Can look at data and figure out what's driving (or blocking) growth Great at building relationships with people at different levels (executives and operations teams) Organized and can juggle multiple timelines and projects at once Comfortable figuring things out in an uncertain environment and knowing when to ask for help Fintech, automotive, or payments experience is a big plus Experience with SaaS integrations or technical partnerships is helpful Willing to travel to partner sites and conferences. Why You’ll Love Working at DigniFi: High-growth opportunity with terrific upside potential. Founded to provide aid to people when they unexpectedly need help...responsible, respectful, and transparent access to a better financial future for our customers. Excellence-driven organization that values work/life balance. We’re a tight-knit team that values collaboration and genuinely loves working together. Ultimate workplace flexibility. What’s In It for You: Flexible PTO 11 Paid Holidays Up to 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance Long-term Disability Insurance Basic Life Insurance Paid Parental Leave Matching 401k 100% Remote Work Where You Will Work: This position is remote. Salary: The base for this position is $75,000 a year. DigniFi salary ranges are determined by role, level, and location. The salary range displayed in each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Please note, the base pay offered may vary within the range depending on a wide array of factors including but not limited to work location, job-related knowledge/skills, relevant education/training, and level of experience. Please note that the compensation details listed in postings reflect the base salary only, and do not include bonuses or benefits. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our company. Whether blatant or hidden, barriers to success have no place at DigniFi. DigniFi is not considering candidates who require visa sponsorship or visa transfer at this time.