Digital Infuzion

Compensation

Full Description

We believe that by equipping researchers with rapid insights and providers with tailored, on-demand data, we can help people lead better, healthier lives. At Digital Infuzion, we harness innovative healthcare solutions and cutting-edge bioinformatics to make meaningful impacts in patient care. Our team thrives in a creative, open, and growth-oriented environment, guided by our core values: Outcomes First: Focusing on what matters most and making timely, informed decisions. Innovative: Embracing creativity and continuous improvement to drive novel solutions. Radical Candor: Communicating openly and honestly, balancing direct feedback with genuine care. Never Satisfied: Pursuing excellence and continuous growth beyond the status quo. Resilient: Adapting and persevering through challenges, turning obstacles into opportunities. If you're passionate about leveraging technology to improve healthcare and want to work in an environment that values innovation and collaboration, we may have just the opportunity for you. Position Summary: The Application Support Analyst provides operational and technical support for enterprise business applications within regulated clinical research environments. This role ensures system stability, implements enhancements, and supports secure and compliant operations. This position is eligible to work from home. Core Responsibilities: Troubleshoot and resolve application issues. Translate requirements into system configurations. Support releases, enhancements, and UAT cycles. Implement fixes and coordinate with development teams. Maintain technical documentation. Ensure compliance with FISMA/NIST security frameworks. Required Qualifications: 3–6 years supporting or enhancing enterprise applications. Understanding of SDLC principles and requirements-to-design translation. Experience in regulated or controlled environments (healthcare/NIH preferred). Knowledge of basic DevOps concepts. Strong documentation and stakeholder communication skills. Digital Infuzion does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor per Federal laws. We can provide reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at HR@digitalinfuzion.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.