Digital Delane

Compensation

Full Description

Job Title: Account Manager (Digital Marketing & AI) Location: [Specify Remote, Hybrid, or In-Office] Company: Digital Delane Who We Are Digital Delane is not another traditional marketing agency. We are a fast-growing, tech-enabled marketing service on a mission to bring radical transparency and guaranteed execution to the world of digital marketing. We've built a powerful, AI-enhanced platform that serves as the central nervous system for our client relationships, allowing us to deliver agency-level strategic expertise with the efficiency and clarity of a SaaS product. We are the "Hybrid Vanguard," and we're looking for a new leader to join our client success team. The Opportunity As an Account Manager, you are the heart of the client relationship. You are a strategic partner, a platform expert, and the conductor of a multi-channel marketing orchestra. You won't be just relaying messages; you'll be actively managing a portfolio of ambitious clients, using our proprietary AI tools and platform to drive measurable results and ensure an unparalleled client experience. This role is perfect for someone who loves the strategic challenge of agency life but craves a more efficient, data-driven, and scalable way to deliver success. What You'll Do • Own the Client Lifecycle: Lead the entire client journey from kickoff and onboarding to strategy development, quarterly business reviews (QBRs), and renewal. • Be a Strategic Partner: Act as the primary point of contact for a portfolio of clients, deeply understanding their business goals and translating them into actionable, multi-channel marketing strategies. • Command the Platform: Master the Digital Delane platform to manage all aspects of your clients' campaigns, including task management, content approvals, communication, and budget tracking. • Leverage AI for Efficiency: Utilize our internal AI tools to generate performance reports, uncover campaign insights, and craft data-driven content prompts. You will be at the forefront of applying AI to client management. • Oversee Multi-Channel Execution: Direct and monitor the success of diverse digital marketing campaigns, including SEO, Content Marketing, Paid Media, Email Marketing, and Social Media. • Drive Performance & Reporting: Analyze campaign data to deliver insightful, transparent performance reports to clients, showcasing clear ROI and progress toward their goals. • Identify Growth Opportunities: Proactively identify opportunities to grow your accounts, whether through upselling to a higher service tier or recommending valuable one-time projects. Who You Are • An Agency Veteran: You have 2-4+ years of experience in a client-facing Account Manager, Project Manager, or Digital Strategist role at a marketing agency. You thrive in a fast-paced environment and know how to manage multiple clients successfully. • A Multi-Channel Marketer: You have a strong, practical understanding of how various digital marketing channels (SEO, PPC, Social, Content, Email) work together to achieve business objectives. You can confidently discuss strategy across all of them. • An AI-First Thinker: You are genuinely passionate about and well-versed in AI prompting. You don't just use AI; you know how to ask the right questions to get strategic and creative outputs. You see AI as a tool to make you a more effective and efficient professional. • A Superb Communicator: You possess exceptional written and verbal communication skills. You can build rapport, manage expectations, and articulate complex ideas with clarity and confidence. • Tech-Savvy & Data-Driven: You are comfortable working within software platforms and have a natural love for data. You know how to pull insights from analytics and use them to tell a compelling story. • Proactive & Organized: You are a self-starter with a knack for managing competing priorities without letting details slip through the cracks. Why You'll Love Working at Digital Delane • Be at the Forefront: You'll be one of the first to work with a truly integrated AI and human service model, defining the future of marketing agencies. • Direct Impact: See the direct results of your work on your clients' businesses and on the evolution of our platform. • Growth & Development: We are committed to the growth of our team members and provide opportunities for professional development in the rapidly evolving fields of AI and digital marketing. • A Culture of Transparency: We practice what we preach. You'll be part of an open, collaborative, and supportive team environment. • Competitive Compensation: We offer a competitive salary, benefits package, and performance-based incentives. Salary Range • Starting Salary: The salary range for this position is between $10-$30 per hour, depending on the candidate's experience and qualifications. • Career Advancement: We offer clear pathways for career progression within our rapidly expanding team, encouraging continuous learning and skill development in cutting-edge digital marketing and AI applications.