Dexcom

Compensation

Full Description

Description: • Drive discovery and development of intuitive, scalable onboarding flows for patients, providers, and partners. • Build reusable onboarding modules that adapt across platforms and user types. • Collaborate with app and platform teams to embed onboarding into Dexcom’s digital products. • Champion personalized, localized, and accessible onboarding experiences. • Monitor onboarding performance and iterate based on feedback and analytics. • Partner with regulatory, design, and engineering teams to ensure compliance and usability. • Align onboarding with broader user journeys and product roadmaps. • Influence onboarding completion, retention, and support reduction metrics. Requirements: • 5+ years in product management or related field, preferably in medical devices or other regulated spaces. • Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience; graduate degree may be desirable with 4 years of related experience. • Able to work successfully with ambiguity and in a fast-paced environment. • Deep empathy for patients, caregivers, and providers. • Ability to architect modular, scalable onboarding flows that work across diverse platforms and user types. • Skilled at partnering with engineering, design, regulatory, and product teams. • Comfortable using performance metrics, user feedback, and analytics. • Experience defining and managing product roadmaps. • Understanding of how onboarding integrates with identity, data ingest, and reporting services. • Focused on measurable impact — high completion rates, reduced support volume, increased retention. Benefits: • A full and comprehensive benefits program. • Growth opportunities on a global scale. • Access to career development through in-house learning programs and/or qualified tuition reimbursement. • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.