Dexcom

Compensation

Full Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Product Manager in our Consumer team, you will drive the strategy and development of our in-app activation and support features including onboarding, education, account management and support. • Evaluate and analyze user behavior, feedback, and support data to identify friction points, gaps, and opportunities to improve activation and retention. • Develop a strategic vision for user activation and ongoing support that aligns with our company's mission and growth objectives. • Translate this vision into a clear, actionable product strategy and roadmap, driving initiatives that enhance user engagement, satisfaction, and retention. • Collaborate closely with design, engineering, clinical, marketing, and customer support teams to deliver intuitive, scalable, and impactful solutions. • Champion a user-first mindset, advocating for features that reduce setup time, increase confidence, and foster long-term engagement. • Own the end-to-end product lifecycle—from discovery and requirements gathering to launch and iteration—ensuring timely delivery and measurable outcomes. • Partner with analytics and research teams to define success metrics and continuously optimize the user journey based on data and insights. • Stay ahead of industry trends and best practices in digital health, onboarding, and support to inform product innovation. Qualifications • Proven experience in product management for consumer-facing apps. • Experience designing onboarding, user education, or in-app support experiences is a strong plus. • Excellent communication and collaboration skills. • Ability to prioritize and manage multiple projects simultaneously. • Data-driven mindset with strong analytical skills. • Experience in digital health, particularly with regulated medical products, is a plus. • Deep empathy for users and a passion for creating intuitive, empowering experiences. • Experience leading cross-functional teams through the full product lifecycle. • A bias for action and a results-driven mindset. • Familiarity with agile development methodologies and tools like Jira, Figma, and product analytics platforms. • A user-first mindset and a commitment to continuous improvement. Requirements • Typically requires a Bachelor's degree and a minimum of 13 years of related experience. • A graduate degree may be desirable with 6 years of related experience. Benefits • A front row seat to life changing CGM technology. • Learn about our brave #dexcomwarriors community. • A full and comprehensive benefits program. • Growth opportunities on a global scale. • Access to career development through in-house learning programs and/or qualified tuition reimbursement. • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.