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Destination Knot

Destination Knot

via Lever.co

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Work From Home | Hotel Reservations | Customer Service

Atlanta, Georgia
Full-time
Posted 12/9/2025
Direct Apply
Key Skills:
Customer service
Communication
Time management
Teamwork

Compensation

Salary Range

$45K - 65K a year

Responsibilities

Assist clients with hotel reservations, provide information, and maintain records to ensure seamless travel planning.

Requirements

Strong communication skills, attention to detail, ability to work independently, basic computer skills, and interest in travel.

Full Description

Job Title: Work From Home – Hotel Reservations – Customer Service Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality. Position Overview: Destination Knot is seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service Representatives. In this remote role, you’ll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning. This position is perfect for those who enjoy working with people, love the travel industry, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients in researching and booking hotel accommodations Provide accurate information about hotel options, pricing, and amenities Respond promptly and professionally to client inquiries via phone, email, or online messaging Maintain accurate records of client interactions, preferences, and reservations Collaborate with other team members to ensure excellent service delivery Stay current on travel trends, hotel offerings, and industry updates Participate in virtual team meetings and training sessions Requirements: Excellent communication and customer service skills Friendly, professional demeanor and strong attention to detail Ability to work independently and manage tasks effectively Basic computer skills and reliable internet connection Interest in travel and helping clients plan exceptional hotel stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to booking tools and industry resources Supportive team culture and mentorship Income-earning possibilities based on performance Access to exclusive travel discounts and industry perks Opportunities for personal and professional development Ready to help clients book the perfect stay? Apply today and start your journey with Destination Knot! \n \n $45,000 - $65,000 a year \n

This job posting was last updated on 12/15/2025

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