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Destination Knot

Destination Knot

via Lever.co

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Travel Support Specialist – Remote

Anywhere
full-time
Posted 10/8/2025
Direct Apply
Key Skills:
Client Communications
Itinerary Updates
Travel Issue Resolution
Problem-Solving
Attention to Detail
Excellent Communication Skills
Tech-Savvy
Booking Platforms
CRM Systems

Compensation

Salary Range

$25K - 65K a year

Responsibilities

The Travel Support Specialist will assist with client communications, itinerary updates, and resolving travel issues. This role involves responding to inquiries, making changes with travel providers, and maintaining client records.

Requirements

Candidates should have previous experience in a travel agency or customer support role, with strong attention to detail and excellent communication skills. Flexibility to work evenings or weekends is also required.

Full Description

Job Title: Travel Support Specialist – Client Services Location: Remote Company: Destination Knot About the Role We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. \n Responsibilities: Respond to client inquiries about existing or upcoming trips. Resolve travel issues (delays, cancellations, schedule changes) in real time. Communicate with airlines, hotels, and tour providers to make changes. Confirm itinerary details, send reminders, and provide travel tips. Document interactions and maintain client records in our CRM system. Requirements: Previous experience in a travel agency or customer support role. Strong attention to detail and excellent communication skills. Ability to work flexible hours, including evenings or weekends if needed. Tech-savvy and comfortable using booking platforms and CRMs. Why Work With Us? Remote work and flexible schedule. Growth path into full-time travel advisor or team lead roles. Travel discounts and ongoing professional development. \n $25,000 - $65,000 a year \n

This job posting was last updated on 10/9/2025

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