Travel Support Specialist – Client Services
Compensation
$40K - 60K a year
Responsibilities
Respond to client inquiries, resolve travel issues, communicate with travel providers, confirm itineraries, and maintain client records.
Requirements
Experience in customer support or travel agency roles, strong communication skills, attention to detail, tech-savvy, and ability to work flexible hours.
Full Description
Job Title: Travel Support Specialist – Client Services Location: Remote Company: Destination Knot About The Role We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. Responsibilities: • Respond to client inquiries about existing or upcoming trips • Resolve travel issues (delays, cancellations, schedule changes) in real time • Communicate with airlines, hotels, and tour providers to make changes • Confirm itinerary details, send reminders, and provide travel tips • Document interactions and maintain client records in our CRM system Requirements: • Previous experience in a travel agency or customer support role • Strong attention to detail and excellent communication skills • Ability to work flexible hours, including evenings or weekends if needed • Tech-savvy and comfortable using booking platforms and CRMs Why Work With Us? • Remote work and flexible schedule • Growth path into full-time travel advisor or team lead roles • Travel discounts and ongoing professional development
This job posting was last updated on 9/5/2025
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