dentsu

Compensation

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Job Description: The Vice President, Senior Account Director will report to the VP, Group Account Director and will lead a strategic partnership with a global B2B manufacturing client. This is a high-impact role based in Denver, Colorado, where you’ll serve as the senior Merkle presence and the go-to connection between the client’s digital and IT leadership, our global delivery teams, and U.S.-based stakeholders. You’ll be at the center of a multi-year digital transformation journey—covering technology strategy, user experience design, organizational change, and enterprise-scale web development. The VP, Senior Account Director, will ensure client satisfaction, delivery excellence, and long-term success. Key Responsibilities Build Strong Client Relationships Be the trusted senior Merkle representative on-site in Denver. Act as the primary point of contact for strategic conversations, delivery updates, and issue resolution. Anticipate challenges and proactively address them, keeping both client and internal teams aligned. Translate client priorities into actionable plans for our global delivery organization. Lead strategic planning sessions, roadmaps, and quarterly business reviews. Drive Delivery Excellence Oversee multiple workstreams—from technology strategy and UX to organizational change and enterprise web development. Align global teams across the U.S., EMEA, and offshore locations to deliver high-quality outcomes. Partner with program leaders to manage dependencies, mitigate risks, and maintain delivery standards. Bring deep expertise in CMS, CRM, enterprise platforms, and digital commerce to guide decisions. Influence and Collaborate Navigate a matrixed organization and advocate for resources, pricing, and margin decisions. Influence senior leaders across regions to align on staffing and scope. Foster collaboration and transparency between geographically distributed teams. Advise client leadership on digital transformation trends and customer experience innovation. Grow Revenue Maintain continuity of recurring work and ensure renewals. Support proposals and contract discussions while laying out the groundwork for future growth. Required Qualifications 10+ years in client services, account management, or delivery leadership within digital transformation or enterprise technology. 5+ years of experience leading large-scale digital programs with globally distributed teams. Strong knowledge of CMS, CRM, enterprise architecture, and digital commerce (Adobe and Salesforce experience is a plus). Proven ability to manage stakeholder relationships in B2B or manufacturing environments. Exceptional communication and influencing skills—able to build trust and navigate ambiguity. Comfortable working in matrixed organizations with competing priorities. Strategic thinker with a delivery-focused mindset. The annual base salary range for this position is $171,000-$228,750. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation. Benefits available with this position include: • Medical, vision, and dental insurance, • Life insurance, • Short-term and long-term disability insurance, • 401k, • Flexible paid time off, • At least 15 paid holidays per year, • Paid sick and safe leave, and • Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-MERKLE Location: USA - Remote - Colorado Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you. Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work