dentsu

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Job Description: Program Manager - Content Supply Chain **Chicago or NY location required for weekly onsite collaboration in our offices** (Ops Lead – Stand Up & Enablement) Dentsu is seeking a Program Manager, Content Supply Chain to join our cross functional innovation team at the intersection of creative, media, data and technology. In this role you will support the enablement of modern, GenAI‑driven content and media supply chain workflows across the marketing ecosystem. You will be the bridge between creative, media, CX, operations, and client‑facing solutioning, ensuring programs are organized, scalable, and executable across teams. You will lead and support the operationalization of Dentsu’s Gen Studio / Gen Studio Plus (Adobe) capabilities and help translate strategic solutions into actionable programs. About the Role The Content Supply Chain Program Manager is the operational backbone that ensures transformation solutions are stood up correctly before they are executed. Supporting the Content Supply Chain Business Owner, this role configures the systems, workflows, and processes that enable the VP’s strategy to come to life. With deep knowledge of agency operations, content workflows, and enabling technology platforms, you’ll build the foundation that allows Project Managers and delivery teams to run at scale. Key Responsibilities Solution Stand-Up: Translate strategic solutions into operational reality by configuring workflows, resourcing models, and reporting frameworks. Technology Enablement: Oversee setup and governance of enabling platforms (Workfront, Adobe, Salesforce, Braze, Clinch, Flashtalking, etc.), ensuring technology accelerates delivery. Operational Leadership: Build the structures that connect creative, content, and media supply chains into a unified ecosystem. Business Operations: Manage operational aspects of the supply chain including resourcing, budgeting, and reporting, ensuring scalability and efficiency. Change Enablement: Champion new ways of working and ensure processes are adopted across creative and media teams with minimal disruption. Leadership Support: Act as the right hand to the Content Supply Chain Business Owner, ensuring initiatives are implemented with rigor and discipline. Qualifications 7–10 years of experience in program management, operations, or business management within creative agencies, media, or marketing transformation roles. Strong understanding of content and media supply chains and how they converge in modern marketing ecosystems. Experience standing up workflows, systems, and operational models that support integrated creative + media delivery. Hands-on fluency with marketing technology platforms such as Workfront (setup/orchestration), Adobe Creative Cloud/Experience Cloud, Salesforce, Braze, Clinch, Flashtalking, Frame.io, Stensul, or similar. Demonstrated success in coordinating complex, cross-functional programs. Strong organizational, analytical, and stakeholder management skills. Additional Information The anticipated base salary range for this position is $99,500 - $132,800. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: • Medical, vision, and dental insurance, • Life insurance, • Short-term and long-term disability insurance, • 401k, • Flexible paid time off, • At least 15 paid holidays per year, • Paid sick and safe leave, and • Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-RB1 #LI-Hybrid At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. Location: Chicago Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you. Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work