dentsu

Compensation

Full Description

We're looking for a Senior Account Manager to join our team. The Senior Account Manager role is an important player in our team and is the main contact for the client, other agencies, and internally within Merkle. The Senior Account Manager will maintain client satisfaction by ensuring exceptional service and creating value for clients using account management. Experience establishing communication and engagement with prospects. The Senior Account Manager is responsible for the daily process of our clients' marketing strategies. We are looking for partnership with our client partners and Merkle partners, being a liaison between the teams to accomplish and meet our goals. By ensuring marketing and support activities are accomplished, the Senior Account Manager directly impacts the success of our clients and Merkle. Job Description: Key Responsibilities: Support or act as the primary contact for daily delivery team and client Build relationships with important client partners and other teams to ensure campaign schedules and processes are clear and followed Run internal and external client meetings Observe and identity areas to improve existing processes Bring guidance and operational efficiencies to the delivery team View of bigger picture and disseminating information to the appropriate parties for execution Find and address potential delivery risks Remain extremely focused on detail while managing multiple email campaigns simultaneously. Qualifications Bachelor's Degree required 6+ years related agency experience, specifically within digital marketing or marketing operations Must have experience with Salesforce Marketing Cloud Experience with client-facing responsibilities and with giving client presentations Knowledge of contracts and managing a SOW, along with scope creation and management Use business experience / knowledge to identify new business and marketing opportunities Experience leading teams The annual salary range for this position is ($68,000 - $110,000 ). Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: • Medical, vision, and dental insurance, • Life insurance, • Short-term and long-term disability insurance, • 401k, • Flexible paid time off, • At least 15 paid holidays per year, • Paid sick and safe leave, and • Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-JH2 #LI-Hybrid #Merkle Location: USA - Remote - North Carolina Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you. Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work