Dent Wizard

Compensation

Full Description

For a quick application text APPLY1 to 82174 About Dent Wizard Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. Job Title: Fixed Operations Manager Location: Austin, TX Compensation: $64,000 - $67,000 / Year Position Summary The Fixed Operations Manager is a front-line leadership and sales role responsible for driving organic revenue growth and developing Technician talent across a limited number of worksites. This position serves as the primary liaison between customers, Technicians, and the home office, ensuring operational excellence and superior customer service. Essential Duties & Responsibilities Leadership Act as team leader and mentor to Technicians, providing daily guidance and support both in-person and remotely. Schedule Technicians and manage workload distribution. Collaborate with DM/ROD/RVP to ensure staffing levels meet current and future business needs. Hire new Technicians and oversee onboarding for smooth integration into service operations. Provide technical support and share best practices to maximize Technician productivity. Identify high-potential Technicians and coordinate advanced or cross-training opportunities. Deliver balanced, real-time feedback and address performance deficiencies proactively. Develop and implement performance improvement plans as needed. Conduct formal annual performance reviews. Operations Serve as the pivot point between customers, Technicians, and the home office. Initiate and maintain business relationships with auctions, rental agencies, and auto dealers. Expand service offerings by educating client managers and service writers on reconditioning services (e.g., PDR, bumper and wheel restoration). Conduct utilization reviews of client and departmental accounts on a weekly/monthly basis. Perform quality checks on repairs to ensure compliance with company standards and identify revenue opportunities. Lead monthly Technician meetings to share company updates and strategic direction. Continuously improve personal sales skills and industry knowledge. Administrative Ensure compliance with facility regulatory standards and company policies. Maintain cleanliness and organization of company supplies, tents, vehicles, and equipment. Manage inventory levels and control shop waste. Reinforce company expectations regarding professionalism, customer service, and quality standards. Prepare operational updates and Technician performance reports. Qualifications Required Proven experience coaching and managing team performance. Ability to manage multiple projects with varying timelines and priorities. Strong service orientation and ability to collaborate across sales channels. Excellent presentation and communication skills; credible and persuasive communicator. Solid understanding of financial results and material cost management. Sound judgment and problem-solving skills. Knowledge of local and federal environmental, health, and safety regulations. The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $64,000 - $67,000 / Year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet. EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com. About Dent Wizard: Crafting Excellence in Automotive Reconditioning At Dent Wizard, we've dedicated ourselves to perfecting the art of automotive reconditioning for over three decades. We're more than just a service provider, we're a team of skilled artisans, affectionately known as "Wizards," who turn everyday vehicles into works of art. We take pride in our reputation and company values of Integrity, Innovation, Customer Devotion, and Excellence. Whether you're considering a career with us or seeking our services, Dent Wizard is your trusted partner for all things automotive reconditioning. Welcome to the magic behind the Wizardry! Not Seeing a Perfect Match? Introduce Yourself! Don't see a job that matches your skills, but you're still interested in becoming a Wizard? We believe that talent comes in all forms, and we're always on the lookout for exceptional individuals. Take a moment to introduce yourself to our recruiters, and let us know what makes you a unique and magical addition to our team. Share your skills, experiences, and aspirations, and we'll keep your information on file. If a role that aligns with your talents appears on our horizon, we'll reach out. At Dent Wizard, we appreciate the power of proactive introductions. Start the conversation today, and let's explore the possibilities together!