Delta Industrial Services Inc

Compensation

Full Description

About the position Responsibilities • Provide first-level technical support through direct interaction, phone, email, and remote assistance. • Set up, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices. • Manage and support user accounts, permissions, and basic administrative tasks in Microsoft Office 365 and Azure Active Directory. • Collaborate with senior IT staff to identify, document, and resolve hardware, software, and networking issues. • Maintain clear and accurate documentation of support requests, issues, and resolutions. • Assist with the onboarding of new employees by setting up and configuring their technical resources. • Follow IT security policies and best practices to ensure system integrity and data protection. • Escalate complex issues to senior IT staff when necessary. Requirements • Basic proficiency with Windows Operating Systems, Microsoft Office Suite, and fundamental networking concepts • Excellent communication and interpersonal skills • Advanced knowledge of office applications (Microsoft Office Suite) • Strong organization abilities and eagerness to learn new technologies quickly • 0-2 years’ experience in IT or related educational background Benefits • Medical Insurance • Dental Insurance • Vision Insurance • Short-Term Disability • Long-Term Disability • Flexible Spending Account (FSA) • Life Insurance • Health Savings Account (HSA) with up to \$500 annual match (for High-Deductible Health Plans) • 401(k) match • Paid Time Off (PTO) • Discretionary Bonus