Delta Defense

Compensation

Full Description

Job Title: Service & Inside Sales Advisor - Fully Remote (Texas) Company Overview: Delta Defense is a leading provider of innovative security solutions dedicated to protecting individuals and businesses across the United States. With a strong commitment to customer satisfaction and cutting-edge technology, we foster a dynamic and supportive work environment where employees thrive. Role Overview: As a Service & Inside Sales Advisor, you will be the frontline ambassador for Delta Defense, delivering exceptional customer service and driving sales through effective communication and problem-solving. This fully remote role based in Texas offers the opportunity to work with a mission-focused team passionate about making a difference. What You'll Do: - You will engage with customers via phone and digital channels to provide product information and resolve inquiries. - You will identify sales opportunities and promote Delta Defense products and services to meet customer needs. - You will maintain accurate records of customer interactions and transactions in the CRM system. - You will collaborate with team members and leadership to achieve individual and team sales targets. - You will handle customer concerns with empathy and professionalism, ensuring a positive experience. - You will participate in ongoing training to stay current on product knowledge and sales techniques. - You will contribute to process improvements by providing feedback based on customer interactions. What You Bring: - Minimum of 2 years experience in inside sales or customer service roles, preferably in contact centers. - Strong communication skills with the ability to build rapport and influence customers. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently in a remote environment while managing time effectively. - High school diploma or equivalent; college coursework or degree is a plus. Bonus Points If You Have: - Experience in security or defense industry sales. - Bilingual skills, especially Spanish. - Previous remote work experience. - Familiarity with sales performance metrics and KPIs. What We Offer: - We offer a fully remote work setup with flexible scheduling to support work-life balance. - We offer competitive compensation with performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive team culture focused on collaboration and growth. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our careers portal at www.deltadefense.com/careers. We look forward to hearing from you!