Delta Defense

Compensation

Full Description

Job Title: Service & Inside Sales Advisor - Fully Remote (Texas) Company Overview: Delta Defense is a leading provider of innovative security solutions dedicated to protecting individuals and businesses across the United States. With a strong commitment to customer satisfaction and cutting-edge technology, we foster a dynamic and supportive work environment where employees thrive. Role Overview: As a Service & Inside Sales Advisor, you will be the frontline representative for our customers, delivering exceptional service and driving sales growth. This fully remote role based in Texas offers the opportunity to work with a mission-focused team that values collaboration and professional development. What You'll Do: - You will engage with customers via phone and digital channels to provide product information and resolve inquiries. - You will identify sales opportunities and promote Delta Defense products and services to meet customer needs. - You will maintain accurate records of customer interactions and sales activities in our CRM system. - You will collaborate with team members and leadership to achieve individual and team sales targets. - You will handle customer concerns with empathy and professionalism to ensure satisfaction. - You will participate in ongoing training to stay current on product knowledge and sales techniques. - You will contribute to a positive remote work culture by communicating effectively and supporting colleagues. What You Bring: - Minimum of 2 years experience in inside sales or customer service roles, preferably in contact centers. - Strong communication skills with the ability to build rapport and influence customers. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently in a remote environment while managing time effectively. - High school diploma or equivalent; college coursework or degree is a plus. Bonus Points If You Have: - Experience in security or defense industry sales. - Bilingual skills, especially Spanish. - Previous remote work experience. - Familiarity with sales performance metrics and targets. What We Offer: - We offer a fully remote position with flexible scheduling to support work-life balance. - We offer competitive compensation with performance-based incentives. - We offer comprehensive health benefits including medical, dental, and vision. - We offer opportunities for career growth and professional development. - We offer a supportive and inclusive company culture focused on teamwork and respect. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our careers portal at www.deltadefense.com/careers. We look forward to hearing from you!