Delta Defense

Compensation

Full Description

Job Title: Service & Inside Sales Advisor - Fully Remote (Texas) Company Overview: Delta Defense is a leading provider of innovative security solutions dedicated to protecting individuals and businesses across the United States. With a strong commitment to customer satisfaction and cutting-edge technology, we foster a dynamic and supportive work environment that empowers our employees to thrive. Role Overview: As a Service & Inside Sales Advisor, you will play a crucial role in delivering exceptional customer service and driving sales growth through remote engagement with clients. This position is designed for motivated individuals who enjoy working in a fast-paced, mission-driven contact center environment and are passionate about helping customers find the best solutions. What You'll Do: - You will engage with customers via phone and digital channels to provide product information and resolve inquiries. - You will identify sales opportunities and promote Delta Defense products and services to meet customer needs. - You will maintain accurate records of customer interactions and sales activities in the CRM system. - You will collaborate with team members and leadership to achieve individual and team sales targets. - You will handle customer concerns with professionalism and empathy, ensuring a positive experience. - You will participate in ongoing training to stay current on product knowledge and sales techniques. - You will contribute to a positive team culture by supporting colleagues and sharing best practices. What You Bring: - Minimum of 2 years experience in inside sales or customer service roles, preferably in a contact center. - Strong communication skills with the ability to build rapport and influence customers remotely. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently in a remote setting while managing time effectively. - High school diploma or equivalent; college coursework or degree is a plus. Bonus Points If You Have: - Experience in security or defense industry sales. - Bilingual skills, especially Spanish. - Previous remote work experience. - Familiarity with sales performance metrics and KPIs. What We Offer: - We offer a fully remote work environment tailored for Texas residents. - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career advancement. Ready to Apply? To join our mission-focused team at Delta Defense, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!