Delta Defense

Compensation

Full Description

Job Title: U.S. Based Contact Center - Service & Inside Sales Advisor - Fully Remote Jobs in Texas Company Overview: Delta Defense is a leading provider of innovative defense and security solutions dedicated to protecting individuals and communities across the United States. With a strong commitment to excellence and customer satisfaction, we foster a collaborative and mission-driven work environment that empowers our employees to make a meaningful impact. Role Overview: As a Service & Inside Sales Advisor, you will play a crucial role in delivering exceptional customer service and driving sales growth through remote contact center operations. This position is designed for Texas residents who thrive in a fast-paced, team-oriented setting and are passionate about helping customers find the right solutions. What You'll Do: - You will engage with customers via phone and digital channels to provide product information and resolve inquiries. - You will identify sales opportunities and promote Delta Defense products and services to meet customer needs. - You will maintain accurate records of customer interactions and sales activities using CRM software. - You will collaborate with team members and leadership to achieve individual and team sales targets. - You will handle customer concerns professionally, ensuring a positive experience and fostering loyalty. - You will participate in ongoing training to stay current on product knowledge and sales techniques. - You will contribute to process improvements by providing feedback based on customer interactions. What You Bring: - Minimum of 2 years experience in a contact center or inside sales role. - Strong communication skills with the ability to build rapport and influence customers. - Proficiency with CRM systems and Microsoft Office Suite. - Self-motivated with excellent time management and organizational skills. - Ability to work independently in a fully remote environment. Bonus Points If You Have: - Experience in defense, security, or related industries. - Bilingual abilities, especially in Spanish. - Previous success in meeting or exceeding sales targets. - Familiarity with remote work tools and best practices. What We Offer: - We offer a fully remote work opportunity exclusive to Texas residents. - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday benefits. - We offer professional development and career growth opportunities. Ready to Apply? To join our dynamic team at Delta Defense, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!