Delta Defense

Compensation

Full Description

Job Title: U.S. Based Contact Center - Service & Inside Sales Advisor - Fully Remote Jobs in Florida Company Overview: Delta Defense is a leading provider of innovative security solutions dedicated to protecting individuals and businesses across the United States. With a strong commitment to customer satisfaction and cutting-edge technology, we foster a dynamic and supportive work environment that encourages growth and collaboration. Role Overview: As a Service & Inside Sales Advisor, you will be the frontline representative for our customers, delivering exceptional service and driving sales through effective communication and problem-solving. This fully remote role based in Florida offers the opportunity to work with a passionate team focused on mission-driven success. What You'll Do: - You will engage with customers via phone and digital channels to provide product information and resolve inquiries. - You will identify sales opportunities and promote Delta Defense products and services to meet customer needs. - You will maintain accurate records of customer interactions and transactions in our CRM system. - You will collaborate with team members and leadership to achieve individual and team sales targets. - You will handle customer concerns with empathy and professionalism, ensuring a positive experience. - You will participate in ongoing training to stay current on product knowledge and sales techniques. - You will contribute to process improvements by providing feedback based on customer interactions. What You Bring: - Minimum of 2 years experience in a contact center or inside sales role. - Strong communication skills with the ability to build rapport quickly. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently in a remote environment while managing time effectively. - High school diploma or equivalent; college coursework preferred. Bonus Points If You Have: - Experience in security or technology sales. - Bilingual abilities, especially Spanish. - Previous remote work experience. - Demonstrated success in meeting or exceeding sales goals. What We Offer: - We offer a fully remote position with flexible scheduling to support work-life balance. - We offer competitive compensation with performance-based incentives. - We offer comprehensive health benefits including medical, dental, and vision. - We offer opportunities for professional development and career advancement. - We offer a supportive team culture that values diversity and inclusion. Ready to Apply? To join our mission-focused team at Delta Defense, please submit your resume and cover letter through our careers page or email us directly at careers@deltadefense.com. We look forward to hearing from you!