Daybreak

Compensation

Full Description

Summary: The Security Officer is responsible for monitoring the security of the Daybreak grounds and facility during normal day-to-day operations, as well as during emergency situations. The guard provides a visible security presence, monitoring front desk entrance, and observes and reports incidents. The guard enforces rules and controls access at specific checkpoints. Enforcement is exercised in a low key, non-aggressive, professional manner consistent with the overall mission and values of providing safety and stability for youth and young adults in the community. Duties & Responsibilities • Provide continuous staffing of the front desk reception area. If the officer is away from the desk, secure the desk area so that visitors may not enter. • Greet and engage new and returning clients in a trauma-informed, client-centered manner. • Monitor facility entry points, common areas, and client spaces to maintain a secure and welcoming environment. Proactively notifies appropriate staff and working with staff to investigate any suspicious or questionable activity that is observed. • Monitor live security camera footage and respond to observed incidents or safety concerns in real time. • Conduct regular walkthroughs and safety checks in accordance with agency policies. • Oversee the use of the metal detector and perform bag checks and personal item searches upon client and visitor entry, ensuring adherence to prohibited item policies. Check identification, checks belongings and wands clients and others, as needed, prior to entering the facility. • Investigate alarms and panics that sound and notifies appropriate staff regarding the nature of the alarm. • Intervene in escalating situations using de-escalation techniques and report incidents promptly. • Maintain log of visitors, volunteers, and guests. notifies staff of visitors so that they may be greeted by staff and escorted to their appointment or group. • Respond to emergency situations including medical crises, threats, or safety hazards. Serve as a point of contact for law enforcement during major incidents. • Acts to protect the security of the facility and staff by contacting police when necessary and follows all police directives when they are present on site. Education & Experience • Minimum of a High School diploma or general education degree (GED) required, associate's degree in criminal justice, psychology, social work or related field preferred • Minimum of 3 years of related experience required Skills & Abilities Ability to maintain a professional demeanor, including professional boundaries with staff, clients, and visitors (i.e. no smoking with clients or visitors, no personal disclosure or "chatting" with clients or visitors). Ability to remain calm and composed in crisis situations Strong interpersonal and observational skills with the ability to remain calm during potentially emotionally charged or high stress situations