via Remote Rocketship
$40K - 70K a year
Support and develop clients' eCommerce and agency campaigns, analyze setups, identify optimization opportunities, and assist with strategic questions.
At least 2 years of hands-on experience in digital performance ads, agency or freelance background preferred, strong communication skills, and fluency in English and German.
Job Description: • Customer success & advisory: Support and develop our eCommerce and agency clients. You analyze existing setups, identify optimization opportunities, and help integrate DatAds more effectively into their daily processes. • Customer support: Conduct regular calls with clients, provide support via Slack, and actively assist with strategic questions related to their creatives and campaigns. • Upselling & reactivation: Identify growth opportunities with existing customers and proactively reach out to inactive or former leads via our CRM. • Communication & content: Create copy, emails, and short updates for customer engagement, success communication, and to support sales activities. • Collaboration & initiative: Work closely with the two founders, Max and Daniel, contribute your own ideas, and continuously improve our internal processes. Requirements: • At least 2 years of experience in performance ads (e.g., Meta, Google, LinkedIn, or TikTok) — both in hands-on campaign management and strategic planning. • Ideally experience at an agency or as a freelancer — you understand the dynamics, responsibility, and self-starter mentality that entails. • Hands-on mentality — you roll up your sleeves rather than only analyzing, and find pragmatic solutions. • Growth mindset & self-motivation: You want to see results, take ownership, and help build something. • Confident, personable customer-facing communication — both written and in video calls. • Fluent German and strong English, both written and spoken. Benefits: • Professional growth: You will be actively involved in exciting projects and have high ownership over your tasks. A steep learning curve is guaranteed. • Dynamic start-up atmosphere: Fast communication and decision-making, flat hierarchies, a talented and motivated founding team, and shared celebrations of success. • Flexible work: Adapt your working hours to your needs and enjoy the option to work remotely + 25 days of vacation. • Marketing network: Find your entry into the marketing scene with us, learn from experts, and expand your professional network with top people in the marketing industry.
This job posting was last updated on 1/7/2026