Dakota County, MN

Compensation

Full Description

Salary : $88,458.00 - $138,216.00 Annually Location : West St. Paul, MN Job Type: Full-Time Remote Employment: Flexible/Hybrid Job Number: 11012.25.001 Department: COMMUNITY SERVICES ADMIN - 2080001 Opening Date: 10/15/2025 Closing Date: 10/28/2025 4:30 PM Central General Description POSTING TYPE: Open Competitive DEPARTMENT: Community Services Administration HOURS: Full-time PREFERRED HIRING RANGE: $78,981 - $88,854/year (Salary Grade 109) FULL SALARY RANGE: $78,981 - $123,408/year LOCATION: Hybrid; telework and in-person at the Northern Service Center, West St. Paul UNION: Non-Union CLOSE DATE: 4:30 p.m. on 10/28/2025 Come join us at Dakota County and "Be more". Dakota County employs more than 2,000 skilled individuals whose talents and contributions makes Dakota County a premier place to live and work. The work County government does is unique. Dakota County offers important careers - the kind of careers that make a difference in people's lives. You will not be just another employee; you'll be a valued employee making a difference in the lives of Dakota County residents every single day. Will you be the next person to join us at Dakota County? Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves, and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves. The Community Services Operations Analyst plays a critical role in the Community Services Administration department. This position performs organizational and functional analyses to monitor performance and recommend improvements to ensure quality customer service and division-wide operational excellence. Also responsible to lead and/or coordinate cooperative initiatives, projects and tasks with other Dakota County departments and to assist department and division leadership with planning, research, policy analysis and reporting. This requires providing direction, leadership and coordination while performing independent work, managing projects and conducting analysis. Minimum Qualifications NEED TO HAVE: • Bachelor's degree in business administration, public administration, organizational management or a related field AND • Two years of professional experience, preferably in a public sector context, to include project management and/or systems development and implementation to total two years. OR • A combination of education and professional experience to total six years including, project management and/or systems development and implementation. NICE TO HAVE: • Experience in state, county or city government and/or human services. Duties & Responsibilities These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions. • Monitor operational performance within the Community Services Administration department and across the community services division, as requested. Conduct organizational and functional analyses and make recommendations for improved operations. • Develop and implement process improvement efforts, as needed, and recommend new or modified policies and procedures to ensure compliance and to support efficient operations. • Evaluate and recommend the application of tools to support the technical needs and direction for the department. Administer requests for IT assets and equipment requirements. • Lead and/or coordinate cooperative initiatives, projects, and tasks with other Dakota County departments, as needed. • Assist with the planning and development of budget recommendations on behalf of the Community Services Administration department. • Monitor department expenses and revenues and prepare financial reports as requested by leadership. • Assist with the division's emergency response, facilities, and safety/risk management functions and related programming. • Assist Department and Division leadership with planning, research, policy analysis and reporting of department and divisional projects; make recommendations; prepare and disseminate reports. • Perform other duties as assigned. ESSENTIAL JOB FUNCTIONS: Responsibilities 1 - 7 are essential job functions. Knowledge, Skills & Abilities and Work Environment • Knowledge of human services programs and a broad understanding of the objectives and functions of division-wide programs. • Knowledge of and experience with strategic planning, financial management, project management, and data collection and analysis. • Knowledge of performance measurement and data-driven programming. • Strong analytical and problem-solving skills. • Strong verbal and written communication skills. • Experience working both independently and in a team-oriented, collaborative environment. • Ability to build and maintain relationships with internal and external stakeholders. • Ability to effectively prioritize and execute tasks in a dynamic environment. • Ability to use good judgment and make sound decisions. • Ability to organize work effectively and efficiently and to bring projects to successful completion. WORK ENVIRONMENT: Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves. Work is primarily sedentary and is usually accomplished while incumbent is comfortably seated at a desk or table. Some walking and standing may occur during a normal workday in connection with attendance at meetings and conferences or while researching files. Items carried typically are light objects such as briefcases, notebooks and data processing reports. Visit our Benefits site for more information. 01 • ******Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions.Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years. 02 Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position. 03 Minimum Qualifications Screening. Select the answer that best describes your qualifications: • I have a Bachelor's degree in business administration, public administration, organizational management or a related field AND two years of professional experience including project management and/or systems development and implementation • I have a combination of education and professional experience to total six years including project management and/or systems development and implementation • I do not have any of the above-mentioned education and/or experience. 04 If you selected "a combination of education and experience" to the question above, describe how your education and experience are relevant to this position. 05 What is the major of your highest earned degree? If you have no degree, indicate "NONE". 06 How many years of professional experience do you have in project management? • Less than 2 years • 2 years • 3 years • 4 years • 5 years • 6 or more years • No experience 07 Describe your professional experience in project management. If you have no experience, indicate "NONE". 08 How many years of professional experience do you have in systems development and implementation? • Less than 2 years • 2 years • 3 years • 4 years • 5 years • 6 or more years • No experience 09 Describe your professional experience in systems development and implementation. If you have no experience, indicate "NONE". 10 Do you have experience in state, county or city government and/or human services? • Yes • No 11 Describe your experience in state, county or city government and/or human services. If you have no experience, indicate "NONE". 12 How many years of experience do you have working or volunteering with underrepresented communities (people of color, lower social-economic levels, etc.)? Include positions where your clients were at least 20% from these populations. • Less than 1 year • 1 - 2 years • 3 - 4 years • 5 or more years 13 Describe your working or volunteering experience with underrepresented communities (people of color, lower social-economic levels, etc.). Include positions where your clients were at least 20% from these populations. 14 Describe your experience supporting and leading inclusion, diversity, equity and access efforts within your work. 15 If selected for this position, what would be your minimum acceptable salary? 16 Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity. • Facebook • Friend, Family or Colleague • Indeed • Job Fair or Dakota County Event • Job Interest e-mails from Dakota County • League of Minnesota Cities • LinkedIn • Diversityjobs.com • Minnesotaworks.net • Minnesota Association of Counties • Monster • Professional Association Website • Referred by a Dakota County Employee • College Website, Instructor, Career Services • Dakota County Website • Other 17 If you selected "other" above, please indicate where you heard about this opportunity with Dakota County. Required Question