Dabble Holdings

Compensation

Full Description

Company Description Dabble Holdings is a holding company based in Ardmore, PA, that searches for gaps in markets that venture capitalists won’t touch and builds and acquires sustainable, profitable businesses within them. To some, we’re a safe haven to sell their profitable business; to others, we help build their business idea from the ground up. Dabble owns two market-leading companies in the vending machine, gumball machine, toy capsule, and candy space: Gumball.com and Cardinal Novelty. Both companies were acquired by Dabble and have been in the industry for over 30 years. We’re currently looking for two Account Managers to help grow each company with us. We’re in the process of opening an office in Ardmore, PA, and we also have an office in Baltimore, MD, which would require occasional travel (fewer than five times per year). You will report directly to the CEO, who began their career as an Account Manager and Account Executive. The goal of this role is to help grow the sales team underneath this initial sales position. Account Manager We are seeking a driven and relationship-focused Account Manager to join our growing team. This role is responsible for managing and expanding an assigned portfolio of bulk vending operators, bowling alleys, dentist offices, arcades/fun zones, and small business accounts while actively pursuing new business opportunities. The ideal candidate thrives in both reactive customer support and proactive sales development, someone who can nurture existing partnerships while hunting for new ones. You'll serve as the primary point of contact for your accounts, driving sales performance, identifying growth opportunities, and delivering solutions that help our customers succeed. This position requires strong communication skills, a customer-centric mindset, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities Account Management & Growth • Own and manage an assigned book of vending operator and small business accounts, driving sales performance and customer retention • Build strong relationships with operators and business owners to understand their needs and deliver tailored solutions • Conduct regular account reviews to identify opportunities for expanded product offerings and increased order volume • Monitor buying patterns and recommend new items, promotions, and product lines to grow account revenue New Business Development • Proactively identify and pursue new customer opportunities through outreach, networking, and lead generation • Convert prospects into long-term customers by presenting compelling product solutions and demonstrating value • Develop territory plans and strategies to expand market presence within the vending industry Customer Support & Communication • Respond to customer inquiries, orders, and concerns promptly with a focus on resolution and satisfaction • Coordinate with internal teams to ensure accurate order processing, delivery timelines, and issue resolution • Serve as the voice of the customer internally, sharing feedback with Product Development, Marketing, and Operations Sales Operations • Track and report on key performance metrics, sales goals, and account activity • Maintain accurate records in CRM and order management systems • Participate in product training to stay current on new releases and industry trends • Support tradeshow preparation and attend industry events as needed Qualifications • 1+ years of experience in account management, inside sales, or business development • Proven track record of meeting or exceeding sales goals • Experience in bulk vending, amusement, toys, novelty, or candy industries preferred • Strong interpersonal and relationship-building skills • Excellent verbal and written communication abilities • Proficiency in Microsoft Office Suite, particularly Excel • Experience with CRM systems (Salesforce, HubSpot, or similar) • Ability to manage multiple accounts and priorities simultaneously • Self-motivated with a hunter mentality and customer-first approach • Bachelor's degree preferred What We're Looking For • A balance of strategic thinking and hands-on execution • Someone who takes initiative and doesn't wait to be told what to do • Comfortable making outbound calls and building relationships from scratch • Detail-oriented with strong follow-through • Team player who collaborates well across departments • Genuine enthusiasm for the vending and novelty products industry Compensation & Benefits • $55k Base + Reactive Commission + Proactive Commission. Reactive commission means you earn commission for simply taking an order from an existing client you didn't source. Proactive commission is a relationship that you sourced yourself and closed the sale. • OTE: $75k/year • Health Insurance, Dental & Vision • 401k • Healthy vacation policy • Ability to work remote at times. Most of Dabble's team is remote. • Clear path to Director level and sales leadership as the team grows. Our competitors are 10x the size as us with more expensive prices.