Cyberkraft

Compensation

Full Description

About Cyberkraft Cyberkraft is a rapidly scaling cybersecurity training company specializing in professional certification preparation. We empower individuals, military personnel, government agencies, and corporate teams to earn industry-recognized certifications including CompTIA Security+, ISACA, EC-Council, PMI, and ISC2 credentials through innovative bootcamps and self-paced learning pathways. Our mission is to address the global cybersecurity skills gap by providing high-quality, accessible training that leads to real career advancement. Position Impact Join our team as we revolutionize how cybersecurity professionals prepare for certification exams. In this pivotal role, you'll create scalable operational systems that directly impact thousands of students' career journeys while supporting our company's rapid growth trajectory. Make a meaningful difference in closing the cybersecurity skills gap while building your career in a dynamic, forward-thinking environment. Key Responsibilities • Design and implement streamlined workflows for our remote training delivery platform • Process VA enrollments and perform VA SCO reporting • Create frictionless student enrollment experiences across all programs • Establish seamless coordination systems between instructors, students, and administrative staff • Build and maintain operational documentation that scales with our growing team • Develop standardized procedures that balance consistency with flexibility • Collaborate with our sales team to optimize lead-to-enrollment conversion processes • Create data-driven performance dashboards to inform strategic decisions • Proactively identify opportunities for process improvement and efficiency gains • Serve as the essential connection point between instructional, sales, and administrative functions Required Qualifications • 3+ years experience in operations management, preferably in education and credentialing • Demonstrated ability to build and implement efficient operational workflows • Strong technical aptitude with experience using collaboration tools like Slack and Zoom • Exceptional organizational skills with proven project management expertise • Experience creating clear documentation for complex processes • Outstanding written and verbal communication abilities • Problem-solving mindset with meticulous attention to detail • Ability to work autonomously in a remote environment Preferred Qualifications • Experience with IT certification training programs, particularly CompTIA, EC-Council, ISACA, or ISC2 preparation (minimum 1 year exposure to certification curriculum design, delivery methods, or administrative requirements) • Familiarity with HubSpot, Go High Level, and sales operations • Understanding of certification exam requirements, proctoring processes, and credential maintenance • Background in process improvement methodologies (Six Sigma, Lean, Agile, ITIL) What Sets You Apart • You understand the unique challenge of preparing students for high-stakes certification exams • You can navigate the specific requirements of IT certification programs across multiple vendors • You're passionate about creating systems that help others succeed in their professional goals • You thrive in fast-paced, evolving environments where adaptability is essential Work Environment • Fully remote position with flexible scheduling • Must be based in the United States • Collaborative, innovative team culture focused on growth and excellence • Fast-paced startup environment with opportunities to make significant impact Compensation & Benefits • Competitive base salary • Performance-based bonus structure • Comprehensive healthcare, dental, and vision coverage • Professional development opportunities • Meaningful work helping professionals advance their careers Application Process Submit your resume and a 2-3 minute video addressing: • How your operational experience would enhance Cyberkraft's mission • Your approach to creating scalable systems in a fast-growing environment • What interests you most about working in the cybersecurity education space Submit all videos to: dennisk@cyberkrafttraining.com. Applications without a video will not be considered. We review applications on a rolling basis and look forward to learning how you can help shape the future of cybersecurity training. Cyberkraft is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Military veterans are encouraged to apply. Job Type: Full-time Pay: $65,000.00 - $105,000.00 per year Benefits: • 401(k) • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Parental leave • Professional development assistance • Referral program • Tuition reimbursement • Vision insurance Compensation Package: • Performance bonus • Yearly bonus • Yearly pay Schedule: • Day shift • Monday to Friday • On call • Weekends as needed Application Question(s): • Do you have experience working in operations for a training provider? Work Location: Remote