CyberCoders

Compensation

Full Description

Permanently 100% Remote Job Title: Remote Customer Support Rep - $60-$80k (Wealth Tech) Salary: $60k-$80k+ Benefits, 401k Requirements: SaaS Customer Support We offer an intuitive web-based CRM for financial advisors. We're thrilled to announce we just closed $200MM in funding, and are doing some big things! Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales. Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice. We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees. We are REMOTE first and our team is distributed throughout the country. Due to growth, we are actively hiring a Remote Customer Support Rep with experience in the following: • Supporting SaaS applications • Basic knowledge of cloud offerings, tools, operating systems, and browsers • Experience communicating with clients via phone, email, chat, and video You will be the first point of contact when our customers are having issues. This includes things like acting as a technical advisor, leading complex onboarding and/or integrations, product configurations across multiple teams, and troubleshooting/resolving technical issues If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position. What You Will Be Doing • Lead complex onboarding and/or integrations • Assist with product configurations with multiple stakeholders and teams • Troubleshoot and resolve technical issues What You Need for this Position • Supporting SaaS applications • Basic knowledge of cloud offerings, tools, operating systems, and browsers • Experience communicating with clients via phone, email, chat, and video What's In It for You • $60k- $80k + Benefits, 401k • Permanently remote • Vacation/PTO • Medical • Dental • Vision • Bonus • 401k So, if you are a REMOTE Customer Support Rep, please apply today! Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: matt.abbasfard@cybercoders.com • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MA5-1880614L985 -- in the email subject line for your application to be considered.*** Matt Abbasfard - Lead Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 10/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.