CyberCoders

Compensation

Full Description

Characteristics: We seek an organized, detail-oriented candidate with empathetic communication skills to support claimants. Primary Responsibilities • Communicate clearly and promptly with clients/claimants. • Address client/claimant emails or calls within one business day. • Identify and escalate issues quickly. • Anticipate and address client/claimant questions proactively. • Produce high-quality, client-facing work. • Uphold confidentiality and handle information professionally. • Securely exchange data with external parties. • Assist with key projects or deliverables. • Ensure timely and accurate execution of tasks. • Take ownership of outcomes and special projects. • Respond to colleagues promptly to maintain project schedules. • Complete required reporting and information entry on time. • Respect personal and colleagues' time. • Propose solutions to identified problems. • Communicate client needs internally. • Maintain attention to detail and produce error-free work. • Delegate tasks effectively while ensuring successful completion. • Remove roadblocks to task completion. • Provide context and maintain a professional tone. • Request assistance with humility. Requirements • Bachelor's degree and paralegal certificate OR 4+ years industry experience. • Advanced computer literacy (Microsoft Office proficiency). Preferred Skills • Juris Doctor degree OR 3+ years of legal experience (mass tort settlements/personal injury). • Basic lien resolution knowledge. • Advanced Excel abilities (pivot tables, VLOOKUP/XLOOKUP, Macros). • Familiarity with Salesforce, Asana, Power Automate, and Power BI. Benefits • Salary commensurate with experience • Health, dental, & vision insurance • Generous paid time off • Paid maternity/paternity leave Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: james.story@cybercoders.com • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JS42-1838676 -- in the email subject line for your application to be considered.*** James Story - Lead Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 01/30/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.