CVS Health

Compensation

Full Description

Job Description: • Execute strategic process improvement projects using lean six sigma tools and methodologies • Identify process improvement opportunities in collaboration with business partners targeting an improved customer experience, operational efficiencies, cost avoidance, and revenue and EBIT growth • Provide support to Business Leaders in Pharmacy Operations, Technology Team to support problem identification, solution definition and refinement, measurement, and tracking of outcomes • Partner closely with various Operations functional/department leaders and teams in readying Operations for solutions process delivery and adoption • Drive outcomes, analyze results, establish baseline metrics, and track value generated through the improvement of KPIs • Develop and present effective presentations to a diverse population of individuals across Specialty with varying responsibilities, educational backgrounds, and interests to facilitate and drive improvement Requirements: • 5-8 years relevant process improvement, technology and/or strategy operations experience • Strong analytical skills, experience working with data interpreting data and using data to drive solutions and outcome • Excellent presentation and communication skills/techniques • Ability to work collaboratively in a cross-functional team environment to solve challenging issues and identify opportunities for improvement • Demonstrates high level of integrity and independent judgement and initiative • Ability to process and synthesize quantitative and qualitative data to derive actionable solutions • Data analysis skills, including the ability to wrangle and analyze large structured and unstructured datasets (Excel and more advanced analytical techniques) • Excellent presentation and communication skills, including aptitude for fact gathering, writing, and analysis • Ability to meet deadlines and satisfy customers with multiple conflicting priorities • Ability to effectively interact one-on-one with all levels of management • Demonstrates flexibility to support rapid adjustments to strategy and priorities to meet changing business requirements; conveys strong sense of urgency to drive issues to closure. Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.