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CVS Health

CVS Health

via DailyRemote

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Lead Director - Business Operations and Strategy

Anywhere
Full-time
Posted 2/2/2026
Verified Source
Key Skills:
Strategic Planning
Cross-functional Leadership
Operational Optimization

Compensation

Salary Range

$100K - 232K a year

Responsibilities

Developing and implementing strategies to align business, technology, and product functions, and leading cross-departmental initiatives to improve efficiency and KPIs.

Requirements

Over 10 years of experience in strategic planning, leadership in cross-functional teams, and operational management, with a background in healthcare technology preferred but not explicitly shown.

Full Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Company: Oak Street HealthTitle: Lead Director - Business Operations and StrategyLocation: RemoteRole Description:The Lead Director - Business Operations and Strategy plays a critical role in ensuring seamless collaboration across business, technology, and product functions to achieve organizational goals. This position is responsible for driving strategic initiatives, resolving operational bottlenecks, and aligning priorities to improve efficiency and impact key performance indicators (KPIs) and financial outcomes. The role requires strong leadership, analytical thinking, and the ability to influence stakeholders at all levels.Core Responsibilities:Develop and implement strategies to align business, technology, and product functions for cohesive organizational executionEstablish clear communication channels and protocols to facilitate cross-functional collaborationIdentify and resolve operational bottlenecks and interdepartmental conflictsLead initiatives to streamline processes and improve efficiency to positively impact KPIs and financial performanceCollaborate with leadership to define project priorities and timelines, ensuring alignment with strategic plansMonitor and report on the progress of cross-functional initiatives, providing regular updates to senior managementBuild and maintain strong relationships with key stakeholders across departmentsCommunicate strategic insights on market dynamics, competitor strategies, and industry disruptions to guide decision-making in the healthcare sectorWhat We're Looking For:Required Qualifications:10+ years of experience in strategic planning or product managementDemonstrated experience leading cross-functional teams and initiativesStrong problem-solving and decision-making skillsExcellent communication and interpersonal skillsStrong analytical and data-driven approachMastery of strategic planning and executionMastery of collaboration and teamworkGrowth mindset with a focus on continuous learning and developmentPreferred Qualifications:Experience with Epic EMR or other healthcare technology systemsEducation:Bachelor's degree in Business Administration, Technology, or a related field requiredMaster's degree preferredWhat does being "Oaky" look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing relentlessly determinedWhy Oak Street Health?Oak Street Health is on a mission to "Rebuild healthcare as it should be," providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patients' communities and focused on the quality of care over volume of services. We're an organization on the move! With over 200 primary care center locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.Oak Street Health Benefits:Mission-focused career impacting change and measurably improving health outcomes for Medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.Learn more at https://www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-healthPay RangeThe typical pay range for this role is:$100,000.00 - $231,540.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 02/04/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

This job posting was last updated on 2/6/2026

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