$90K - 130K a year
Manage grievance procedures, advise on labor agreements and discipline, interpret labor contracts, liaise with union representatives, update policies, assist in bargaining proposals, train leaders, and improve employee relations.
5+ years general business experience, 1+ year labor/employee relations experience, strong knowledge of U.S. labor laws, 3+ years leadership in retail or pharmacy, and a Bachelor's degree or equivalent.
Job Description: • Manage the grievance procedure by receiving, tracking and investigating grievances as they arise • Advise management on the administration of collectively bargained agreements and colleague discipline • Analyze and interpret labor contracts to support development of labor relations policies and procedures • Interact with and foster a positive relationship with internal/external union representatives • Maintain a deep subject matter knowledge of federal, state, local and CVS Health labor regulations, policies, guidelines and procedures • Continuously provide advice on updating policies, procedures, and practices as appropriate • Assist in proposal development for collective bargaining and participate in negotiations as appropriate • Provide training to leaders of unionized colleagues • Evaluate and implement programs to improve employee relations and minimize grievance claims Requirements: • 5+ years of general business experience • 1+ years of labor/employee relations experience • Superior knowledge of principles and practical application of U.S. federal and state labor and employment laws, to include collective bargaining, employee relations, and grievance administration • 3+ years of hands-on experience as a business leader in Retail or Pharmacy (preferred) • Bachelor's Degree or equivalent years of working experience (J.D. preferred) Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs • Confidential counseling and financial coaching • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access
This job posting was last updated on 10/17/2025