CVS Health

Compensation

Full Description

Job Description: • Conduct regular audits to ensure vendor adherence to operational standards, processes, and reporting requirements, address any gaps, and recommend mitigation strategies for potential contract-related risks. • Prepare materials for governance reviews with vendors and participate in regular governance meetings, ensure any issues are addressed effectively, and ensure stakeholder compliance with governance processes. • Manage change request process ensuring effective and timely completion of changes; monitor vendor allocation consumption and ensure accurate reporting; support preparation of amendments. • Serve as a liaison between Aetna Technology and vendor Managed Services resources. Respond to internal inquiries and help resolve service-related issues. • Maintain an organized and centralized repository of governance records ensuring accuracy and accessibility. • Identify opportunities to streamline contract management governance and operational workflows. Collaborate with vendors to enhance scope estimation processes. • Manage Network and Email Groups; ensure compliance with security and governance standards and support optimal vendor resource alignment. Requirements: • 5+ years of production support experience or related support role in technology preferably for a major Healthcare company. • 3+ years of experience in contract administration or related role. • 3+ years of data analysis and reporting using tools like QuickBase, Excel, and PowerPoint. • Able to manage sensitive information with discretion. • 2+ years experience validating compliance with contract terms and operational processes. • 2+ years experience with process auditing, documentation, and coordination. • 5+ years experience and proficiency with Microsoft Office Suite and SharePoint. Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs • Confidential counseling and financial coaching • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access • Many other benefits depending on eligibility.