Cushman & Wakefield

Compensation

Full Description

Job Description: • Provide critical day-to-day operational support to Cushman & Wakefield’s Mobile Engineering service line. • Partner with the Mobile Engineering Manager to provide operational support and guidance to all mobile engineering team members. • Ensure compliance with client administrative requirements while maintaining alignment with Cushman & Wakefield corporate policies. • Oversee internal controls and manage processes for work order scheduling, communication protocols, and dispatch coordination. • Maintain and update the CMMS database in collaboration with account coordinators and facility managers. • Track, analyze, and report on operational metrics, pricing, invoice inquiries, and compliance areas such as timecards, vehicle usage, fuel consumption, productivity, mobile device usage, purchasing card activity, safety, and billing accuracy. • Coordinate technician onboarding and offboarding, including distribution and tracking of tools, uniforms, hardware/software, vehicles, and required documentation. • Support financial reviews, prepare dashboards, and participate in client meetings as needed. • Monitor performance to ensure all service level agreements (SLAs) and key performance indicators (KPIs) are consistently achieved. Requirements: • Degree in Logistics and Supply Chain Management or equivalent six of experience in Facilities Management or related workplace operations, including asset management. • Proficiency in Computerized Maintenance Management Systems (CMMS) with hands-on experience in system administration and reporting. • Preferred background in HVAC and/or electrical systems. • Strong analytical and problem-solving skills, with the ability to interpret complex data sets and translate insights into actionable metrics. • Exceptional interpersonal and communication skills for effective collaboration with internal teams and client stakeholders. • Demonstrated leadership capability and ability to provide technical guidance to remote teams across multiple time zones. • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with Power BI, SharePoint, and Smartsheet. • Proven ability to manage multiple priorities, meet deadlines, and maintain operational excellence in a fast-paced environment. • Adaptability and eagerness to learn emerging technologies and digital tools. Benefits: • health, vision, and dental insurance • flexible spending accounts • health savings accounts • retirement savings plans • life, and disability insurance programs • paid and unpaid time away from work