CuraLinc Healthcare and Marquee Health

Compensation

Full Description

CuraLinc Healthcare is seeking a Special Accounts Care Coordinator. The Special Accounts Care Coordinator will be responsible for the case management of special programs requiring specific follow-up and connection to services. The Special Accounts Care Coordinator will ensure that members referred to the program are followed up with in a timely manner, have received their recommended referrals for higher levels of care, or routine outpatient care, and that billing and documentation match what each participant received. CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey. CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character. We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via HR@curalinc.com. Primary Responsibilities • Outreach to Assigned Members in a Timely Manner • Complete the Required Number of Outreaches for Each Member Referred to the Program Per Guidelines • Ensure Documentation of Outreaches is Correctly Recorded on the Platform Associated with the Account • Provide Clinical Support and Recommendations to Members • Conduct a Comprehensive Clinical Assessment, Review Supporting Materials, Ensure Connection to the Appropriate Level of Care • Connect Members to the Correct Level of Care Based on Presentation and Need • Complete Assigned Outreaches and Referrals in a Timely Manner • Work Directly with the Team Leader that Oversees These Programs to Ensure Direct Communication and Supervision • Bill for Services Rendered Ensuring Billing is Correct • Ensure all Referrals are Viable Options for Each Participant Other • Attend Team Meetings as Scheduled • Assist with Training New Teammates • Attend Meetings with the Account Leaders as Needed • Other Duties as Assigned Qualifications • At Least 1 Year + EAP Experience • Clinical Licensure Required, LCSW, LCPC, LMFT • Strong Professional Written and Verbal Communication Skills • Must Have at Least 6 Months of Enhanced Case Management Experience • Strong Critical Thinking and Problem-Solving Skills • Case Management Experience a Plus • Strong Knowledge of Higher Levels of Care Preferred • Requires Knowledge of Different Mental Health Insurance Coverage Types and the Ability to Navigate Available Resources or Coverages to Assist Members This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance. CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.