CTC

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JOB DESCRIPTION JOB TITLE: Parts Coordinator Work hours: 40 hours Start date: ASAP Length of assignment: Min. 3 Month LOCATION: 22749 Citation Rd, Frankfort, IL 60423 ONSITE - 100% GENERAL FUNCTION: Organized and detail-oriented individual with exceptional administrative skills and strong communication abilities to manage our parts department and handle various office tasks related to it. The ideal candidate will play a vital role in ensuring smooth operations and providing top-notch customer service to our clients and staff. MAJOR DUTIES AND RESPONSIBILITIES: • Parts Inventory Management: Effectively maintain and oversee our parts inventory to ensure availability and timely fulfillment of customer needs. • Order Management: Create and manage purchase orders and sales orders for parts, ensuring accuracy and efficiency in the process. • Parts Selection: Efficiently pick parts required for customer repairs, contributing to our service excellence. • Record Keeping: Maintain service repair records to track and manage the history of repairs and parts usage. • Customer and Staff Support: Provide timely and knowledgeable assistance to customers and staff, addressing inquiries and ensuring exceptional customer service. • Collaboration: Work closely with our internal Service Team, manufacturers, and customers to coordinate parts requirements and deliveries. • Inventory Counts: Conduct regular parts inventory counts to monitor stock levels and make data-driven decisions. • Sales Enhancement: Develop and implement strategic plans to boost sales within the parts department. • Sales Analysis: Analyze parts sales and maintain stock levels to meet customer demands while optimizing inventory efficiency. BASIC QUALIFICATIONS: • Previous experience in parts/inventory management such as an Auto Parts role is advantageous but not mandatory. • Proven experience in managing a multifaceted office environment with diverse responsibilities and interactions. • Strong organizational and administrative skills. • Excellent attention to detail and a commitment to maintaining accuracy. • Effective communication skills for interacting with customers and internal teams. • A proactive and adaptable approach to problem-solving and improving departmental processes. SPECIFIC SKILLS NEEDED: Service Ticket Data Entry and management; Schedule service calls & installations for local technicians; Follow up with reps / technicians on cases in progress PREFERRED QUALIFICATIONS • High School Diploma or Equivalent • Administrative Office Experience 1-3 Years • Proficiency in computer systems and computer usage.