CSAA Insurance Group, a AAA Insurer

Compensation

Full Description

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Job Title Associate State Product Manager - CA Auto - Remote Requisition Number R7631 Associate State Product Manager - CA Auto - Remote (Open) Location Arizona - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more} Job Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for an Associate State Product Manager - CA Auto - Remote! Your Role: As an Associate State Product Manager for California Auto you will lead strategic initiatives that drive profitable growth across multiple products and distribution channels. In this high-impact role, you’ll guide the business planning process, monitor performance, and implement key actions to achieve financial and strategic goals. You’ll collaborate closely with cross‑functional partners—particularly Pricing—to ensure thoughtful planning and execution of rate actions, product enhancements, and enterprise initiatives. As the steward of product profitability and growth drivers such as close ratio, retention, and average premium, you’ll play a critical role in shaping market success and advancing purposeful, data‑driven product improvements. Your Work: Strategize, build, and implement product plans for assigned markets, ensuring compliance. Consult with State Product Leadership to drive clarity of business strategies and operating objectives. Influence overall strategy and business plans, defining where, how, and when to contend (customer segments, product mix, geography, value proposition, pricing, distribution channels, and product features). Develop product specifics and lead large initiatives/programs that are critical to the success of our largest book of business, covering design, pricing, policy development, compliance, and operational planning/budget. Work closely with distribution partners to ensure product performance, proper execution, and strategic product distribution (investment and tactics). Utilize advanced knowledge of current products and future enhancements to make recommendations to the Product Strategy and Development team and develop market introduction plans. Use sound analysis to find efficient ways of adapting countrywide initiatives to thrive in local market when necessary and develop appropriate product/underwriting modifications. Collaborate with a team of analyst(s) and Product Specialists, empowering them and holding them accountable. Oversee and coordinate product development, delivery, and analysis for assigned markets. Supervise all aspects of product performance, including close ratio, retention, quality of the book of business, club and agent satisfaction, and other distribution channel satisfaction. Review claims trends to achieve loss ratio targets. Maintain market-specific competitive intelligence and trend analyses. Stay abreast of competitor strategies and activities as well as regulatory/legislative processes. Ensure alignment within and across functions and communicates results throughout the organization. Drive strategy and advocate for the specific needs of California Auto, partnering on rate and non-rate action to address indication, gain strategic alignment, and ensure compliance. Some travel required for high impact relationship building opportunities with partners. Required Experience, Education and Skills Bachelor's degree in related area (finance, marketing, business, or a related field) or an equivalent combination of education and experience. 8+ years of related work experience with 5+ years of relevant work experience in the personal lines P&C insurance industry. Prior experience related to state product management in analytical, product specialist, or market generation roles or other related functions (e.g., pricing, product strategy and development, or data science) required. Enhanced strategic and business insight. Excellent oral and written communication skills, with the ability to create and deliver effective presentations. Ability to influence without direct authority. Thorough knowledge of the P&C insurance industry, products, marketplace, competitive landscape, and pricing. In-depth product management expertise. Developed understanding of financial drivers of profitability and a proven track record to develop and sustain profitability-based product and marketing strategies. Consultative leadership orientation. Advanced negotiation skills and the ability to influence seasoned and senior-level internal and external parties. Coaches and mentors more junior team members. High-Level of knowledge and proficiency in change management concepts and practices, with demonstrated success in motivating and influencing others at all levels while driving towards results. What would make us excited about you? Advanced degree, CPCU designation or Actuarial designations preferred. Shows respect for differences through excellent communication skills with people from an array of backgrounds. Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects). Champions our cultural norms (e.g., willing to have cameras on, helping onboard new team members, building relationships, etc.). Demonstrates a company ownership mindset, thinking beyond boundaries of their own area. Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings. Fulfills business needs, which may include investing extra time, helping other teams, etc. Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska. Why Choose a Career at CSAA IG? At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive. Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits. Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success. Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration. Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market. Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). CSAA Insurance Group is an equal opportunity employer. #LI-JR1 . About CSAA Insurance Group CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by A.M. Best for more than 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. Headquartered in Walnut Creek, California, we have more than 3,800 employees located primarily in Arizona, California, Colorado, Nevada, New Jersey, and Oklahoma. Guided by the mission to create AAA members for life by fulfilling our promise to be there when they need us, our employees are deeply committed to building relationships and exceptional service. We are proud of our values-based culture and are frequently recognized as a leader in employee professional development, corporate responsibility, diversity and wellness. We are “A community that works.” Top 100 for Leadership Development in Leadership Excellence magazine Perfect score in the Human Rights Campaign’s corporate equality index Gold-Level Fit-Friendly Award from the American Heart Association Repeatedly one of 50 most community-minded companies in the U.S. by Points of Light For more information on CSAA Insurance Group, please visit www.csaa-insurance.aaa.com About AAA The American Automobile Association (AAA) is a federation of approximately 40 automobile clubs serving more than 56 million members. The auto clubs provide a range of services, including emergency roadside service, remote battery delivery and selected DMV services to its members. The AAA Federation owns and manages the AAA brand, licensing the AAA brand to member clubs. In 2011, CSAA Insurance Group separated from the AAA of Northern California, Nevada and Utah club, reflecting its coast-to-coast operations. Under its brand license with the AAA Federation, CSAA Insurance Group has the rights to call itself “a AAA insurer,” to sell “AAA Insurance” and to use the AAA logo. The AAA logo is one of the most recognized brands in the country, providing member clubs and CSAA Insurance Group with immediate recognition and credibility. For more information on AAA, please visit www.aaa.com