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CB

Crown Bioscience

via Workday

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IT Operations Manager

Kannapolis, North Carolina
Full-time
Posted 2/24/2026
Direct Apply
Key Skills:
IT Operations
Data Security
Cloud Platforms
AWS
Azure

Compensation

Salary Range

$Not specified

Responsibilities

Lead and build a U.S.-based IT organization focusing on data security, privacy compliance, and regulatory alignment across enterprise infrastructure and lab systems.

Requirements

Bachelor's degree with 7+ years in IT operations management including cloud environment management and leadership in regulated industries.

Full Description

Job Summary: Lead and build a U.S.-based IT organization supporting the San Diego and North Carolina sites, ensuring robust data security, privacy compliance, and regulatory alignment. Oversee enterprise IT infrastructure, cloud platforms (AWS/Azure), NGS systems, laboratory technology support, data management, and cybersecurity governance. Establish and maintain clear operational and administrative separation between U.S./EU and China IT environments to safeguard data integrity and compliance. Responsibilities: IT Operations & Infrastructure • Oversee daily IT operations for San Diego and North Carolina sites including user support, incident management, and service delivery • Manage cloud infrastructure: AWS (EC2, S3, RDS, Lambda, IAM) and Azure (VMs, Storage, AD, Monitor) • Maintain on-premises data center, NGS infrastructure, bioinformatics systems, servers, storage, and network equipment • Support laboratory equipment connectivity, scientific software, and instrument data management Data Management & Security • Implement data backup, recovery, encryption, and access controls; maintain retention policies • Ensure EO14117 compliance: IAM policies, privileged access management, China/US separation, network segmentation • Conduct security assessments, maintain audit readiness, and respond to incidents Team & Budget Management • Build and manage US IT team; provide mentorship and performance management • Manage vendor relationships, contracts, and IT operations budget Minimum Requirements: •Bachelor’s degree in Computer Science, Information Technology, or a related field required •7+ years of progressive experience in IT operations management •3+ years of hands-on experience managing cloud environments (AWS and/or Azure) •1+ year of people leadership experience, including team development and oversight • Experience operating within regulated industries and U.S. government compliance frameworks (e.g., EO 14117, FedRAMP, or similar) • Cloud: AWS (EC2, S3, RDS, Lambda, IAM), Azure (VMs, Storage, AD) • Systems: Windows Server, Linux (RHEL/Ubuntu), VMware/Hyper-V • Network & Security: Firewalls, VPN, IAM, Active Directory, MFA, SIEM • Scripting: PowerShell, Python, Bash • Tools: ITSM (ServiceNow/JIRA), monitoring (CloudWatch/Azure Monitor) • Specialized: NGS infrastructure, LIMS, bioinformatics, compliance (HIPAA, SOC2, ISO27001) Other Requirements • 10-20% travel between sites; on-call availability (24/7) • Strong communication skills; ability to explain technical concepts to non-technical stakeholders Work Authorization Requirement: This position requires U.S. Citizenship or U.S. Permanent Residency (Green Card) due to compliance with Executive Order 14117 and applicable U.S. government data security regulations. Crown Bioscience is committed to a diverse and inclusive workplace. Crown Bioscience is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Crown Bioscience, a JSR Life Sciences company, is a global contract research organization (CRO) providing discovery, preclinical, and translational platforms to advance oncology and immuno-oncology. Known for their high quality and expansive in vivo, in vitro, and ex vivo preclinical models, they partner with their clients to quantify the efficacy and pharmacological profile of their drug candidate before they move into the clinic. The company is the only preclinical CRO to provide tumor organoid services utilizing HUB technology and has the world’s largest commercially available PDX collection. Additionally, further services available in the areas of high content imaging and a 3D Ex Vivo Patient Tissue Platform, provide greater insights into complex disease pathophysiology. A range of biomarker analysis and applied genomics services are also available to optimize therapeutic benefit. Crown Bioscience helps to deliver superior drug candidates to ensure that patients get the right treatment at the right time. Founded in 2006, Crown Bioscience has 12 facilities in the US, Europe, and APAC. Find out more: www.crownbio.com Crown Bioscience is committed to a diverse and inclusive workplace. Crown Bioscience is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you have a disability or special need that requires accommodation, please let us know: jobs@crownbio.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Crown Bioscience does not accept unsolicited headhunter and agency resumes. Crown Bioscience will not pay fees to any third-party agency or company that does not have a signed agreement with Crown Bioscience.

This job posting was last updated on 3/3/2026

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